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Brit Insurance • London

Underwriting Operations Team Leader

Employment type:  Full time

3 days/week at home

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Job Description

We’re looking for an Underwriting Operations Team Leader

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.
We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.

What you’ll be doing

The Operations Team Leader position here at Brit is a newly created opportunity, purely due to growth, and you’ll join us to showcase your existing technical insurance and potential people management abilities (you’ll look after a growing central team of Underwriting Assistants and apprentices) and further develop your Lloyds market knowledge whilst managing the operational activities enabling the team to deliver a high level of service to Brokers and internal stakeholders.
You’ll work closely the team maintaining and monitoring the flow of work between Underwriting teams and service providers to ensure items and issues are addressed in a timely and accurate manner. This will include oversight of all quality control and checking of data entry and facilitating resolution of data quality Issues. You’ll utilise active operations management techniques to plan, monitor and report performance of the service delivery onshore and offshore across new and existing services. Identifying and issues and implementing remedial action including training of new and existing staff.
A truly collaborative organisation where progression and growth opportunity are limitless and ideas and contributions welcomed, now is your chance to make a difference and be a part of the future of insurance.



We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.

Company benefits

Shared parental leave
Enhanced paternity leave
Enhanced maternity leave
Adoption leave
Health insurance
Dental coverage
Non-contributory pension
Annual bonus
Share options
Season ticket loan
Life assurance
Cycle to work scheme
Faith rooms
Pregnancy loss leave
Fertility treatment leave
Carer’s leave
Open to job sharing
Open to part time work for some roles
Gym membership
Compassionate leave
Menstrual leave
Bank holiday swaps
Volunteer days
Employee assistance programme
Salary sacrifice
Charity donation scheme
L&D budget
Enhanced sick pay
Enhanced sick days
Mental health platform access
Location
68%
Employees are largely happy with their working location freedom
Hours
70%
Employees are largely happy with the flexibility in the hours they work
Benefits
67%
Employees are largely happy with the benefits their company offers
Work-life balance
65%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
78%
Employees feel that they can mostly manage how they get their own work done

Working at Brit Insurance

Company employees

Approximately 650

Gender diversity (male:female)

66:34

Office locations

London & Bermuda

Hiring Countries

Bermuda

United Kingdom

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023

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