Brit Insurance • London

Claims Adjuster (Property)

Employment type:  Full time

Job Description

We’re looking for a Claims Adjuster (Property)

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.
We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.

What you’ll be doing

You’ll be welcomed into our highly experienced, award-winning claims department within a small and highly collaborative team in UK Property as Claims Adjuster dealing with complex claims (outside delegated authority) and managing relations with our TPA’s. As a key member of the team, dealing with interesting and varied claims, you’ll likely learn something new everyday and will have our full support to build on your existing expertise within London market UK Property claims.

Your professional and personal development is a priority for us and as such you’ll have ample opportunity to further your experience and knowledge with some Liability claims and into our Private Clients area with a growing book. We’d also like you to begin (or continue) study for ACII qualification and a comprehensive study package awaits you.

The claims world is an ever-changing place, as you are no doubt already aware. Here at Brit we are leading the way with innovation and future thinking, and as such, you’ll have an open forum to suggest ideas or enhancements. No idea is a bad idea!

A day in the life…

A varied role allowing you to make some elements your own and take it to the next level. You’ll provide the effective adjustment of claims within the relevant portfolio and assist the Senior Adjuster to report on loss ratios to the claims management team and underwriters.
Dealing with coverholder’s on claims issues when appropriate, whilst effectively liaising with brokers and third parties in the adjustment of claims in line with company strategy and regulatory and legal compliance.
You’ll also be involved in the management of our Third Party Administrator’s, which may include adhoc onsite visits.

We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.

Company benefits

Shared parental leave
Enhanced paternity leave
Enhanced maternity leave
Adoption leave
Health insurance
Dental coverage
Non-contributory pension
Annual bonus
Share options
Season ticket loan
Life assurance
Cycle to work scheme
Faith rooms
Pregnancy loss leave
Fertility treatment leave
Carer’s leave
Open to job sharing
Open to part time work for some roles
Gym membership
Compassionate leave
Menstrual leave
Bank holiday swaps
Volunteer days
Employee assistance programme
Salary sacrifice
Charity donation scheme
L&D budget
Enhanced sick pay
Enhanced sick days
Mental health platform access
Employees are largely happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel that they can mostly manage how they get their own work done

Working at Brit Insurance

Company employees

Approximately 650

Gender diversity (male:female)


Office locations

London & Bermuda

Hiring Countries


United Kingdom

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023