AI Forward Deployed Engineer

Job Description

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

How You’ll Make An Impact

As an AI Forward Deployed Engineer, you will be the hands-on expert responsible for turning a customer's agentic vision into a reality. In this critical role, you will engage with the customer team to ideate use cases and create demos/POCs. Assisting the Sales & COE team, you will scope the platform work and partner with Professional Services to scope the implementation work.

Post-Sale, your mission is to execute the Agentic "Solution Blueprint" defined during the sales cycle, ensuring customers achieve their first major value milestone as quickly and efficiently as possible.

What You’ll Do

• Identify Use Cases: Work with the presales SC to identify and refine future use cases for each customer based on implementation insights.

• Create Demos / POCs: Work with the customer team to identify key proof points and build out a demo/POC that successfully shows how the Boomi platform delivers.

• Lead Implementation: Develop a detailed project plan for the customer implementation, based on the agent's predefined steps and the Solution Blueprint.

• Provide Hands-on Expertise: Act as the primary technical point of contact during onboarding, providing hands-on guidance and project management for the setup, configuration, and integration required by the agent.

• Drive to First Value: Proactively manage the project to achieve the first significant value milestone, ensuring the customer sees a tangible return on their investment.

• Execute a Successful Transition: Manage the project closeout and execute a smooth transition of the customer to their long-term Customer Success Manager (CSM) and Professional Services for ongoing support and expansion.

The Experience You Bring

• 5+ years in a hands-on technical delivery role, such as implementation consulting, professional services, or solutions architecture.

• Proven project leadership experience, with a track record of successfully delivering complex enterprise software solutions.

• Hands-on experience with integration technologies (APIs, ESBs, iPaaS) and a deep understanding of enterprise data systems.

• Practical knowledge of AI/ML capabilities and implementation strategies, including familiarity with agent frameworks (e.g., LangChain, CrewAI).

• Experience with cloud-native services and infrastructure across AWS, Azure, or GCP.

• Strong problem-solving skills and the ability to troubleshoot technical issues during implementation.

• Excellent customer management and communication skills, with the ability to set and manage expectations.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. Base compensation for this position begins at $110,000 - $163,0000. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. An overview of our benefits can be found here.

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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.