Health Information Writer and Coordinator

Job Description

Our mission is to beat blood cancer within a generation. Our health information is a vital service to people affected by blood cancer, and a key way we reach more people affected by blood cancer with the support they need.

We are looking for a pragmatic individual with excellent written and communications skills. In this role, you’ll produce high quality information in a variety of formats. You’ll use co-creation techniques to ensure you really understand what it’s like to live with blood cancer, and produce information that’s supportive, relevant, and honest. You’ll work with clinical experts to make sure the information is accurate and up to date. You’ll also take on key administrative tasks to support the team to do the best we can for our community. We’re open to job share applications for this role, please state the hours you wish to work in your cover letter.

Key Responsibilities

MAIN RESPONSIBILITIES
Information production:

• completing full-scale reviews of existing information resources
• creating new information resources in an appropriate format (print, online or video)
• collaborating with patients to ensure the information meets their needs (co-creation)
• working with healthcare professionals to check clinical accuracy
• writing up personal blood cancer stories for our website and print publications, based on interviews
• working with the Design team to agree the layout and images for print publications
• working with the Digital team to optimise user experience of our online information
• fact-checking to ensure existing resources are up to date.

Administration:

• managing print stock levels and order queries
• organising printed resources to be sent to face-to-face events and conferences
• using qualitative and quantitative data to promote continuous improvement
• monitoring the health information team inbox and responding to queries.

THINGS WE ALL DO

• Promote Blood Cancer UK’s vision, mission and core values.
• We’re all fundraisers. This is slightly different for all roles, and your team will have fundraising KPIs and objectives we all work to.
• Attend and assist at Blood Cancer UK events and activities as required (NB this involves evening and weekend work).
• Be an effective ambassador for Blood Cancer UK at any activity you attend.
• All staff are expected to adhere to Blood Cancer UK’s policies and procedures.
• Do any other reasonable things your manager needs you to do.

Skills, Knowledge and Expertise

• experience creating content across a range of media
• excellent copywriting skills
• accurate proof-reading skills
• ability to translate complex medical information into plain English
• interest in and empathy for how people cope with a life-changing diagnosis
• sensitive interviewing skills
• research skills including fact-checking and assessing sources
• experience coordinating projects involving multiple stakeholders
• highly developed organisational skills
• experience producing health information (desirable)
• experience of using InDesign (desirable).