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BD

Fulfillment & Inventory Supervisor

Location:  Durham, USA
Location flexibility:  4 office days / week – Based on location and role requirements.
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BD

Operations Manager

Durham, US

Job Description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

In this role, you will oversee warehouse associates, drive operational excellence, champion continuous improvement initiatives, and collaborate cross-functionally to support customer and business needs. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced distribution environment and enjoys developing high-performing teams.

Key Responsibilities

Warehouse Operations & Fulfillment

  • Supervise and coordinate daily warehouse activities, including order processing, inventory management, receiving, storage, and fulfillment operations.
  • Ensure timely, accurate order fulfillment while meeting service, quality, and productivity objectives.
  • Monitor workflow and operational performance to maintain efficient warehouse operations.
  • Troubleshoot operational challenges and implement effective solutions to minimize disruptions.

Inventory Management & Systems

  • Monitor inventory levels and maintain accurate inventory records through cycle counts and inventory audits.
  • Investigate inventory discrepancies and implement corrective actions to improve inventory accuracy.
  • Utilize and optimize Warehouse Management System (WMS) functionality to support inventory transactions and order processing.
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  • Ensure inventory control processes are consistently followed and maintained.
  • Team Leadership & Development

    • Lead, coach, and develop warehouse associates to achieve operational, safety, and quality goals.
    • Provide training, performance feedback, and ongoing development opportunities for team members.
    • Foster a positive, collaborative, and accountable work environment that promotes employee engagement and continuous improvement.
    • Support workforce planning and daily staffing needs to meet operational requirements.

    Continuous Improvement & Cross-Functional Collaboration

    • Identify and implement process improvements that enhance efficiency, productivity, and cost effectiveness.
    • Collaborate with Supply Chain, Production, Sales, Customer Service, and other stakeholders to ensure seamless operations.
    • Analyze and report on key performance indicators (KPIs), using data to drive operational improvements and decision-making.
    • Support initiatives that improve service levels, inventory accuracy, and overall warehouse performance.

    Safety & Compliance

    • Promote and enforce a culture of safety throughout warehouse operations.
    • Ensure compliance with company policies, procedures, and applicable regulatory requirements.
    • Maintain adherence to warehouse safety standards and best practices.

    Required Qualifications

    Education & Experience

    • High School Diploma or equivalent.
    • Minimum of 3 years of experience in a warehouse, distribution, fulfillment, or inventory management environment.
    • At least 1 year of experience leading, supervising, or coordinating the work of team members.

    Knowledge & Skills

    • Experience using Warehouse Management Systems (WMS) and inventory control software.
    • Strong understanding of warehouse operations, inventory management, fulfillment processes, and supply chain fundamentals.
    • Proven ability to lead, motivate, coach, and develop employees in a team-based environment.
    • Strong communication, interpersonal, and organizational skills.
    • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
    • Strong analytical, problem-solving, and decision-making abilities.

    Physical Requirements

    • Ability to lift, move, and carry up to 50 pounds.
    • Ability to stand, walk, bend, and perform warehouse-related activities for extended periods.

    Preferred Qualifications

    • Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field.
    • Forklift certification.
    • Experience supporting continuous improvement initiatives within a warehouse or distribution environment.
    • Experience working with inventory optimization, warehouse metrics, and process improvement programs.

    Why Join Us?

    To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

    We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

    To learn more about BD visit https://bd.com/careers.

    Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

    Required Skills

    Optional Skills

    .

    Primary Work Location

    USA NC - Durham - Roche Drive

    Additional Locations

    Work Shift

    US BD 1st Shift 930am-6pm (United States of America)

    Working at BD

    4 office days / week – Based on location and role requirements.

    A little flex time – Based on role requirements.

    Company employees:

    60,000+

    Hiring in countries

    Argentina

    Australia

    Austria

    Bangladesh

    Belgium

    Brazil

    Canada

    Chile

    Colombia

    Costa Rica

    Croatia

    Czechia

    Dominican Republic

    Egypt

    France

    Germany

    Office Locations

    Company benefits

    Health insurance
    __ days annual leave + bank holidays
    Accrued annual leave
    Company shutdown periods
    Optional unpaid leave
    Reservist leave
    Buy or sell annual leave
    Compassionate leave
    Dental coverage
    Fertility benefits
    Hertility subscription
    Mental health pathway
    On-site wellness services
    Complimentary Medical Services
    Eye Care Support
    Fertility treatment leave
    Men’s health support
    Mental health platform access
    Personalised nutrition plan
    Wellbeing allowance
    Women’s health support
    Critical Illness Insurance
    Family health insurance
    Gym membership
    Menopause support
    Mental health first aiders
    Mental health support
    Private GP service
    Wellbeing incentive programme
    Mentoring
    Coaching
    Learning platform
    Further education support
    Study support
    Professional subscriptions
    Collaboration spaces
    Bike parking
    On-site wellness room
    Secure on-site parking
    Cycle to work scheme
    On-site barista
    Private booths
    Sensory-Friendly Setup
    Chill out zone
    Ergonomic workstations
    Meditation space
    On-site catering
    On-site gym
    On-site shower
    On-site workout classes
    Adoption leave
    Eldercare services
    Shared parental leave
    Pregnancy loss leave
    Summer holiday childcare
    Carer’s leave
    Emergency leave
    Pregnancy support
    401K
    Annual pay rises
    Equity packages
    Salary advance
    Additional voluntary pension contribution
    Electric Car Salary Sacrifice
    Income protection
    Life assurance
    Salary sacrifice
    Nursery salary sacrifice scheme
    Annual bonus
    Enhanced pension match/contribution
    Life insurance
    Referral bonus
    Share options
    Theme park discounts
    Cinema discounts
    Coffee discounts
    Restaurant discounts
    Travel insurance
    Employee recognition scheme
    Career and family coaching
    Death in service
    Employee discounts
    Sabbaticals
    Sports teams
    Workplace loan
    Charity donation scheme
    Company wide holidays/offsites
    Financial advice
    Relocation packages
    Teambuilding days
    Volunteer days
    Car allowance
    Company car
    Employee assistance programme
    Financial coaching
    In house training
    Neonatal leave
    Physiotherapy
    Will writing
    Modern office
    Enhanced maternity leave
    Enhanced paternity leave
    Tax-free childcare
    Women’s health leave
    Enhanced maternity leave
    Women’s health leave
    Non-contributory pension
    Religious celebration leave
    Bank holiday swaps

    Greece

    Hungary

    India

    Ireland

    Italy

    Japan

    Malaysia

    Mexico

    Netherlands

    New Zealand

    Norway

    Philippines

    Poland

    Puerto Rico

    Romania

    Saudi Arabia

    Singapore

    South Korea

    Spain

    Sweden

    Switzerland

    Taiwan

    Thailand

    Türkiye

    United Arab Emirates

    United Kingdom

    United States

    Vietnam