Support Equipment Field Service Representative

Job Description

Job Title: Support Equipment Field Service Representative

Location: RAF Marham – Full time on-site

Salary: £44,345+ DOE

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you.

Job Description:

As a Support Equipment Field Service Representative, you will provide technical, logistics, and data support to customers and stakeholders. Working closely with engineering teams, site leads, and international partners, you will coordinate the resolution of equipment issues, support calibration and repair activities, facilitate hardware deliveries, and provide technical guidance and training to operators and engineers.

The role also includes supporting course development and delivery, ensuring effective communication across teams, and helping maintain the operational readiness of critical F-35 support equipment.

Core duties:

• Being the primary point of contact for the UK F-35 SE technical, data and logistics issues and coordinating with stakeholders, Engineering team, SE leadership and QECC’s to resolve SE issues
• Facilitating up-line reporting of SE status to provide a global and UK specific overview
• Providing familiarisation training to operators and support ITC SE course delivery and development
• Supporting global movement of UK assets

Essential Skills:

• Experience working with Aircraft Ground support equipment
• Strong communication skills and a background of supporting stakeholders with technical queries at all levels
• Able to work independently

Support Equipment Team within Operations in UK F-35:

The Support Equipment Field Service Representatives (SE FSR) are the primary point of contact for all F-35 SE technical issues, data and logistics support for the UK Lightning Force. The FSR will work closely with the UK Lightning Delivery Team (LDT), SE Controlling Authority (SECA) and the F-35 SE Engineering Authority in identifying and scheduling equipment that is delivered to UK custody to ensure UK policies and regulations are met and that the SE is safe and ready to use to meet the commitments of the force.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive:

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 30th June 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

#LI-JBK

#LI-OnSite