Atom Bank • Durham/Hybrid/Remote

Product Manager - Residential Mortgages

Employment type:  Full time
Salary:  £50000 - £65000 per annum

Remote-first – Occasional visits to our Durham office

A little flex time

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Job Description

What’s it all about?

The Product Manager (Residential Mortgages) is responsible for evaluating what products, functionality and capability Atom should build. They support the design, development and value proposition of Atom products on behalf of the relevant product value stream (mortgages, business lending and savings)

They will be responsible for ideation - evaluating what problem are we solving, sizing the market, co-ordinating consumer research with the customer experience team, competitor analysis, target market and helping define the business model for their value stream. The culture of the business dictates that the approach to product management is highly customer orientated, with an emphasis on transparency, fairness, and value. The role holder will need to ensure customer insight and feedback informs their decisions, alongside wider market dynamics and a core objective to be differentiated digitally versus the rest of the market.

The Product Manager works closely with a variety of stakeholders to achieve the business strategies and plans. They will help define how we should build products in their value stream, prioritising product requirements, managing scope and value trade-offs, forecasting and product planning, change management and user testing and once live they will be responsible for evaluating performance against agreed launch success metrics

What will your ‘typical’ day look like…. (Different that’s for sure):

  • Product and functionality ideation
  • Product discovery and development
  • Change priority and management
  • Forecasting and product planning
  • Evaluating P&L and go-to-market strategies
  • Product definition, development, and enhancements
  • Product level customer journey and process mapping
  • External market monitoring
  • Product regulatory / Compliance / TCF adherence
  • T&Cs / mandatory comms
  • Customer feedback – root cause analysis and resolution
  • Proactive risk management alongside relevant stakeholders
  • Product Control Committee reporting and recommendations

What do we need from you?

  • Experience in proposition or product management within retail banking FS
  • Experience with residential mortgages is highly desirable
  • Demonstrable customer research / insight experience
  • Up-to-Date regulatory knowledge (FCA Handbook, MCOB, ICOB and CONC)
  • Highly numerate and articulate
  • Commercially astute and customer oriented.
  • Strong influencing and stakeholder management skills
  • Up to date external market knowledge / FS market trends

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
4-day week
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
22.5 days annual leave + bank holidays
Teambuilding days

We asked employees of Atom Bank how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done
Working at Atom Bank

Company employees


Gender diversity (male:female)


Office locations

Durham & London

Funding levels

What employees are saying

"We have a four day working week that has transformed my home life. In particular the flexibility I now have to support my youngest daughter. I have been able to support her more with school activities and just generally taking her to school on my non working day already, than I was ever able to with my eldest daughter"

Atom Bank Employee