Head of Operational Resilience

Job Description

What’s it all about?

The Head of Operational Resilience and TPRM governs all the Atom Bank wide BAU activities from a Resilience, Outsourcing and Third-Party Risk Management (TPRM) perspective, assessing the fitness of our capabilities and recommending improvements where necessary.

The role holder leads the Operational Resilience, Outsourcing and TPRM delivery across the Bank, in line with regulatory expectations ensuring that there is confidence in the overall level of resilience of the bank including responsibility for managing the hands-on end to end supplier sourcing and management process, including procurement. Atom Bank relies upon the use of third parties to deliver some of its key systems and capabilities, and therefore it is critical that our suppliers understand their responsibilities, and that Atom works with our suppliers to protect our customers, our other stakeholders, and its reputation.

The role holder is integral to the operations of the Bank more broadly and will therefore be expected to be engaged in major change and regulatory initiatives.

What do we need from you?

• Bachelor’s degree and/or equivalent demonstrable experience Higher education qualifications (desirable)
• Ability to effectively lead, coach and develop both technical and non-technical team members in a dynamic, fast paced, environment
• SME knowledge of Outsourcing and Operational Resilience and TPRM regulation in the financial services industry.
• Have a mix of Technical and Operational experience, with the ability to be able to converse coherently across business and technical areas
• Effective and influential third party and stakeholder management capabilities and ability to effectively engage with senior stakeholders across multiple business units.
• Ability to produce quality, timely and succinct ERC/BRC papers with clarity on escalations and actions required
• Third Party Supplier /Relationship management experience covering supplier selection, contracts, governance, and performance management
• Working experience of supplier selection processes
• Experience in contract and license management.