Manager, Operations

Job Description

APM Terminals

Manages all terminal operations in accordance with plans within the
parameters of customer requirements, management direction and safe
working practices to achieve maximum levels of productivity and
customer service by optimum utilisation of recourses (Medium Operations)

SUMMARY

The Operations Manager, based in Los Angeles, CA will oversee and direct facility operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor.
Leads, guides and develops the operational activities of multiple
products within an Area with moderate impact on Business Unit results.
Manages the products so that the Area achieves its short- and long-term
financial and operating objectives, as set by the overall regional
business plan.

PRINCIPAL ACCOUNTABILITIES:

• Manage staff, labor, and vendors to achieve established safety, financial, and production goals.
• Manage the development and performance of key stakeholders, including, recommending or implementing positive reinforcement, training, or disciplinary action.
• Directly manage union workforce, including contractual work practices, discipline, and grievance resolution.
• Mediate operational issues with union representatives and business agents effectively and professionally.
• Supervise key stakeholders to achieve customer service level agreements related to the rail operations department.
• Exercise management authority to promote total-terminal success in accordance with the leadership’s strategic vision, including optimization of work processes and efficient manpower utilization.
• Promote good working relationships with customers, vendors, and the ILWU workforce.
• Effectively communicate and coordinate with other Transportation and Logistics business units to support the APMM Group strategies and vision.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

• Education – Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years
• Accountability - Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution
• Agility - Ability to modify important changes rapidly
• Collaboration - Ability to exchange and adapt skills when working together across boundaries
• Functional Excellence - Broad knowledge in job area/discipline or expertise in a specific discipline.

Job Type: Full Time

Salary: 110,000.00 to 120,000.00

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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