Restoration Technician

Job Description

Location: Lincolnshire (based at Grantham)
Contract: Permanent Full time (with flexibility for Part-Time)
Salary: £34,258 (24% standby uplift)

At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who We AreIntegrated Maintenance, Repair and Development Services (IMRDS) is the team that maintains our water supply systems, handles emergencies like water bursts, and develops new ways to better serve our customers. Whether you're passionate about frontline operational work or playing a part in safeguarding one of the world’s finest drinking water systems, IMRDS offers dynamic opportunities for growth, development, and purpose-driven work.

What Will You Be Doing as a Restoration Technician?As a Restoration Technician, you’ll play a vital role in ensuring safe, clean drinking water is delivered to over 6 million customers every day. Working within a regional Restoration team, you’ll respond to both planned and reactive interruption-to-supply events—deploying innovative equipment, designing bespoke onsite solutions, and supporting major capital delivery schemes.This hands‑on, technical role includes maintaining restoration plant and equipment, delivering operational deployments, working collaboratively across Water Services, and supporting Anglian Water’s response to major incidents. You’ll take the lead on site, regularly updating the Operational Management Centre, and play a critical part in improving our ODI performance and customer outcomes.

Key Responsibilities

• Maintain, manage, and prepare restoration plant, tools, and HGVs to ensure continuous readiness.
• Deploy and recover restoration equipment safely and effectively in both planned works and emergency situations.
• Work with planning teams and Water Services colleagues to design and deliver bespoke supply restoration solutions.
• Lead onsite delivery of restoration activities and provide real-time progress updates to the Operational Management Centre.
• Support proactive and reactive water quality testing during deployment and maintenance activities.
• Collaborate with internal teams, fleet colleagues, and third-party providers to maintain equipment and tanker operability.
• Provide technical expertise, support training of others, and contribute to continuous improvement initiatives.
• Participate in an out-of-hours standby rota to support 24/7 customer needs, including major incident response.
• Promote and uphold Anglian Water’s commitment to Health & Safety, maintaining a zero‑accident culture.

What Attributes Are Required?

• Experience in technical operations, maintenance, or field‑based deployment—ideally in utilities or water services.
• Ability to build strong working relationships across teams and external stakeholders.
• Problem‑solving skills, resilience, and confidence working in dynamic, high-pressure environments.
• Willingness to learn specialist skills such as HGV driving (water tankers), linestopping installation, emergency chlorination, and overland mains construction.
• Strong commitment to excellent customer service and delivering high‑quality operational outcomes.

A Little Bit About Your Skills, Experience, and Behaviours…

• Hands‑on technical background with experience working with operational equipment and systems.
• Organised, proactive, and capable of working independently and as part of a regional team.
• Comfortable managing time, meeting deadlines, and prioritising under pressure.
• A positive, collaborative, and adaptable mindset, with a passion for continuous learning.
• Prepared to work flexibly, including out-of-hours support and response duties.

Why Anglian Water?Our people are at the heart of everything we do. We invest in your growth and ensure your hard work is recognised. Some of our benefits include:

• Bonus scheme
• Private health care
• Competitive pension scheme
• Up to 26 days annual leave, increasing with length of service
• Flexible benefits to support your wellbeing

Inclusion is for EveryoneWe are an equal opportunity employer and consider all suitably qualified applicants. We are committed to fostering an inclusive environment where everyone feels they belong.

If you’re ready to be part of a team making a real difference, apply today!

Closing Date: 17th March 2026
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