Assistant Network Technicians

Job Description

Location: Kings Lynn, Isleham, Norwich, Ipswich, and Colchester areas
Contract: Permanent Full-Time (with flexibility for Part-Time)Salary: Circa £28,500

At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who We AreIntegrated Maintenance, Repair and Development Services (IMRDS) is the team that maintains our water supply systems, handles emergencies like water bursts, and develops new ways to better serve our customers. We offer various roles, from frontline operational work to project management and data analysis.IMRDS is part of the Embedded Alliance within Anglian Water, working alongside other organisations for skill‑sharing and using the best people for the job. If you want to join a rapidly expanding team with growth and networking opportunities, we want to hear from you!

What Will You Be Doing as an Assistant Network Technician?As an Assistant Network Technician, you’ll play a hands‑on role in helping to maintain our Water Distribution Network and ensure our customers continue receiving some of the highest‑quality drinking water in the world.You’ll learn how our operational processes work and gain the skills required to support the delivery of our Water Quality and Water Aesthetics programmes. Working closely with Maintenance Managers, technicians, planners and scientific teams, you’ll help deliver planned maintenance, network surveys, asset inspections, water sampling and flushing activities.This is a field‑based role, working outdoors across a wide area, operating underground assets, using digital tools to record and update information, and supporting both planned and reactive activities. You’ll also provide customer‑focused support during water‑related incidents, ensuring clear communication and effective resolution.The role is designed as a progressive pathway, where you’ll be supported to upskill, gain qualifications and move towards becoming a fully competent Water Aesthetics Technician. You’ll embody our “Make Today Great” ethos, ensuring high‑quality service and professionalism at every customer interaction.

What Does It Take to Be an Assistant Network Technician?

• A practical, hands‑on approach and enjoyment of working outdoors all year round
• Willingness to learn about the Water Distribution Network and water quality processes
• Ability to work safely in line with Anglian Water’s Health & Safety standards
• Strong communication skills and a customer‑focused mindset
• Confidence using digital devices to record data and update network information
• Ability to work flexibly, including participation in out‑of‑hours activity when required
• A positive attitude and commitment to continuous learning and development
• Ability to travel around the region as part of day‑to‑day duties

You’ll Be Involved In:

• Supporting planned maintenance including valve operations, inspections and flushing
• Collecting water quality samples and completing on‑site testing activities
• Conducting customer flow and pressure tests
• Assisting with incident response activities as part of the reactive team
• Updating digital mapping systems and reporting asset conditions
• Maintaining emergency equipment and preparing assets for maintenance
• Working towards a License to Operate (CABWI) with full support provided

Why Anglian Water?Our people are at the heart of everything we do, and we believe in rewarding and recognising the great work of our team. Some of our benefits include:

• Bonus scheme
• Private health care
• Competitive pension scheme
• Up to 26 days annual leave, increasing with length of service
• Flexible benefits to support your wellbeing

Inclusion is for EveryoneWe are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.

If you think this is the next step for your career, apply today!

Closing Date: 9th April 2026#loveeverydrop