Responsable gestion QSR (Intégrité du produit) / QSR Management Leader (Product Integrity)

Vos défis :

• Suivre les sujets E2E QSR ( Quality Survey Report ) depuis les achats/usines jusqu'à l'ingénierie, l'organisation FAL et la navigabilité pour des actions potentielles en service ;
• Gérer les NoE ( Notice of Escape ), les ICB ( Inflow Control Board ), les impacts industriels et les problèmes en service au sein du système de fabrication et de conception de l'A220 ;
• Être responsable du lancement d'actions correctives pour le QSR lié aux déclarations de non-qualité tardives des fournisseurs ou d'Airbus Canada ;
• Renforcer le lien avec les organisations Procurement Operations , Quality Operations , Customer Services et participer aux réunions hebdomadaires avec les représentants des achats, du service client, de la production, des programmes et de l'ingénierie pour effectuer des mises à jour des actions et partager des informations ;
• Fournir régulièrement un tableau de bord des performances avec tous les indicateurs clés de performance pertinents pour le suivi des actions et le respect des processus ;
• Participer aux réunions techniques visant à identifier la cause racine, relier l'information avec les actions correctives existantes. Contribuer à la boucle de rétroaction ;
• Gérer les risques, la protection client et la communication - faire le compromis entre les contraintes de livraison / le risque qualité / l'évaluation technique / les contraintes du service client ;
• Communiquer régulièrement l'état des sujets aux opérations d'approvisionnement, à la fabrication, à l'ingénierie, aux équipes de livraison et aux services clients pour soutenir la communication avec les clients ;
• Intégrer les meilleures pratiques d'Airbus Commercial aux processus QSR d'Airbus Canada ;
• Minimiser l’exposition d’Airbus en phase de livraison/en service ;
• Promouvoir la qualité et l'esprit client .

Votre profil :

• Vous êtes titulaire d'un baccalauréat en gestion/ingénierie et avez 3-5 ans d’expérience ou 10 ans d'expérience équivalente (programme, ingénierie, liaison, industrialisation) ;
• Une expérience en gestion de projet avec une certification PMP est un atout majeur ;
• Vous avez une formation technique en développement aéronautique et en opérations commerciales ;
• Vous avez une bonne connaissance de Google Sheets, Google Slides, Project ;
• Vous possédez de bonnes compétences analytiques, de planification, de résolution de problèmes et d'excellentes compétences interpersonnelles ;
• Vous faites preuve d'une ouverture d'esprit et d'une grande capacité à travailler en équipe ;
• De plus, vous devez avoir le sens de l'organisation, de la gestion du temps et vous faites preuve d'autonomie ;
• Vous êtes entièrement bilingue (parlé et écrit) en français et en anglais .

Ce travail nécessite une prise de conscience liée à tous les risques potentiels de conformité et à un engagement à agir avec intégrité, ces valeurs sont le fondement du succès, de la réputation et de la croissance durable de l'entreprise.

Donnez une nouvelle dimension à votre carrière en soumettant votre candidature en ligne maintenant !

Job description:

Do you have experience in Quality, have you worked in an industrial and/or aerospace manufacturing and would you like to progress and develop new skills? Then this job is for you!

The A220 commercial aircraft Quality is looking for QSR Management Leader to join our Quality Programme team based in Mirabel (Québec, Canada).

You will be part of a Product Integrity team to carry out a contingency plan for non-conformities declared late by our assembly lines in Mirabel, Mobile and/or our suppliers in order to ensure the integrity of the product.

The team organization is established to promote cross-collaboration autonomously, supporting each other and learning collectively.

Your role as QSR Management Leader will be to deal with quality escapes on the A220 (generally linked to complex problems on any part of the aircraft) and ensure their proper management and their resolution.

Your working environment:

The A220 commercial aircraft Programme is headquartered in Mirabel, near Montreal, where operations include Programme management, engineering, customer support and services, and the main Final Assembly Line. We make it fly in Québec!

How we care for you:

• Financial rewards : Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

Your Challenges:

• Track E2E QSR (Quality Survey Report) topics from procurement/plants to engineering, the FAL organization, and airworthiness for potential in-service actions;
• Manage NoEs (Notice of Escape), ICBs (Inflow Control Board), industrial impacts, and in-service issues within the A220 manufacturing and design system;
• Be responsible for launching corrective actions for QSRs related to late non-quality declarations from suppliers or Airbus Canada;
• Strengthen links with Procurement Operations, Quality Operations, and Customer Services organizations, and participate in weekly meetings with procurement, customer service, production, program, and engineering representatives to update actions and share information;
• Regularly provide a performance dashboard with all relevant Key Performance Indicators (KPIs) for tracking actions and ensuring process compliance;
• Participate in technical meetings aimed at identifying root causes and linking information with existing corrective actions. Contribute to the feedback loop;
• Manage risks, customer protection, and communication - balance delivery constraints / quality risk / technical assessment / customer service constraints;
• Regularly communicate the status of topics to procurement operations, manufacturing, engineering, delivery teams, and customer services to support communication with clients;
• Integrate Airbus Commercial best practices into Airbus Canada QSR processes;
• Minimize Airbus' exposure during the delivery/in-service phase;
• Promote quality and a customer-centric mindset.

Your boarding pass:

• You hold a bachelor's degree in management/engineering and have 3-5 years of experience, or 10 years of equivalent experience (program, engineering, liaison, industrialization);
• Project management experience with a PMP certification is a major asset;
• You have a technical background in aeronautical development and commercial operations;
• You have a good knowledge of Google Sheets, Google Slides, and Project;
• You possess strong analytical, planning, and problem-solving skills, along with excellent interpersonal skills;
• You demonstrate an open mind and a strong ability to work in a team;
• In addition, you must have strong organizational and time management skills, and demonstrate autonomy;
• You are fully bilingual (spoken and written) in French and English.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Canada Limited Partnership

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Quality Assurance

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

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