Repair Ordering Officer

Job Description

Job Description:

Good Receipt Blockages (GRB)

• Manage for the good receipt blockage (GRB) Management received by FHS Pool in Hong Kong (HKG) including but not limited to other warehouses.
  
• Close & Fast monitoring on Dummy Serial Number (DummySN) method to unblocked GRB including but not limited to Dummy SN creation, Regularization, abnormal situation.
  
• Analyze blocked units and provide root cause analysis and contribute to the mitigation plan to avoid repetitive issues in future.
  
• Manage all ACD activities as per FHS Userguide
  
• Update the Aircraft Utilization Figures (Flight hours and Flight Cycle) and be accountable for the data accuracy
  
• Responsible for the Management Information System (MIS) data accuracy.
  
• Resolving MIS Abnormal Situations
  

Repair Order Blockages (ROB)

• Responsible for the On-time creation of Repair Orders for Unserviceable Components Returned to FHS Pool in Hong Kong (HKG) including but not limited to other warehouses.
  
• Managing the administrative closure of delivery tasks but not limited to drop shipment repair order, loan order closure.
  
• Analyzed blocked unit for RO creation, communicate with stakeholders to unblock situation
  
• Contribute to the mitigation plan to avoid repetitive issues in future.
  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Customer Services Sdn Bhd

Employment Type:
Permanent
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Experience Level:
Professional

Job Family:
Customer Account and Service Management

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