Functional Analyst - SAP SD/CS

Job Description

Job Description:

Description:

As an SAP SD CS Consultant, he/she should understand business processes and architecture of Airbus SAP landscape and define/suggest SAP best practices and Golden rules. Your area of responsibility will extend to designing, implementing, and supporting the Sales and Distribution (SD) and Customer Service (CS) modules within the SAP ERP system, focusing on managing sales orders, deliveries, billing, pricing, customer interactions, service orders, and related processes.

The candidate will join the spares & services team providing digital solutions to manage business processes throughout the Airbus group wide. As such, he/she needs to have a strong customer focus.

The candidate will work in an international, distributed and multi-functional team.

Qualification & Experience:

• Graduate with 4-6 years of experience in SAP SD and CS modules.
  
• In depth understanding of Order Management cycle / Sales and Distribution and Customer Service module related SAP processes.
  
• Expertise in configuration of SAP Order management/CS processes
  
• Sound knowledge on SAP CS including service contracts, service orders, service notifications, repair orders, repair processing, spares parts management and warranty management
  
• In Depth process knowledge of Sales, Shipping, Billing, Availability Check, Transportation, Pricing Conditions, Account Assignment, Sales support, Credit management, Handling Unit Management
  
• Configured core process of CS module based on SAP recommended practices for Service order management, repair processing.
  
• Extensive knowledge of Service work orders and integration throughout repairs process
  
• Strong understanding & experience in Integration of CS and SD with Material Management, Logistics Execution and Financial Accounting modules.
  
• Good knowledge on iDoc processing, EDI
  
• S4 HANA implementation experience is an added advantage
  

Responsibilities

• Responsible for the successful delivery of the SAP SD and CS module related deliverables in SAP and S4 HANA implementation, support, and upgrade projects.
  
• Provide functional and business process expertise to the project team, resolve SD and CS related issues
  
• Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support.
  
• Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs
  
• Ensure customer facing for requirement analysis and delivery.
  

Success Metrics

Success will be measured in a variety of areas, including but not limited to

• Consistently ensure the on-time delivery and quality (first-time-right) of the projects
  
• Bring innovative cost effective solutions
  
• Achieve the customer satisfaction
  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus India Private Limited

Employment Type:
Permanent
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Experience Level:
Professional

Job Family:
Digital

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