Join Airbus Flight Operations Services Limited as a Flight Operations Engineer in Bangkok, Thailand. In this permanent, full-time professional role, you will author flight manuals, manage aircraft configurations, and provide technical support to global airline customers.
Requirements
Required: Bachelor degree in aeronautical engineering
Required: 2 to 5 years of experience in airline operations or equivalent
Required: Advanced level of communication skills in English
Required: Sturdy knowledge of IT tools and structured documentation authoring in XML
Required: General knowledge of aircraft systems
Skills & Responsibilities
XML authoring: Author and coordinate flight operations manuals such as FCOM, QRH, FCTM, and MMEL using structured documentation tools.
Customer support: Answer and resolve complex flight operations queries from global airline customers within defined timescales.
Configuration management: Manage individual aircraft definitions to ensure accurate coverage across all relevant operations manuals.
Cross-functional coordination: Collaborate closely with the Airbus Flight Operations Support & Training Standards department and international stakeholders.
Potential transition routes: People from airline dispatch, flight crew, or technical writing roles may bring relevant aviation and documentation skills, alongside meeting the mandatory aeronautical engineering degree and XML authoring requirements.
Job description
Job Description:
SUMMARY OF POSITION
The Flight Operations Engineer position is part of the flight operations support team. This position reports directly to the Head of Flight Operations Group. He/She works in close cooperation with the Airbus Flight Operations Support & Training Standards department (STL) in updating flight operations manuals (FCOM, QRH, FCTM, AFM, MMEL, CCOM, WBM) and answering to customer (Airlines) queries on flight operations matter. The deliverables (flight operations manuals, flight operations technical answers and related supports) are provided worldwide to the customers for all Airbus aircraft programs.
Duties & Responsibilities
This position is responsible for flight operations support activities including, but not limited to:
Operational standards:
Author and coordinate the authoring of relevant flight operations manuals according to the Flight Operational Standards defined by STL
Update relevant flight operations manuals according to aircraft definition, operational feedbacks and requests from the customers, authorities/agencies or internals
Manage aircraft configuration to ensure coverage of individual aircraft definition in relevant flight operations manuals
Operational support to customers:
Answer to customer queries on flight operations matter upon STL requests
Ensure that all flight operations concerns and needs raised by the customers are well assessed and addressed within the defined time scale
CORE JOB Requirement
Bachelor degree in aeronautical engineering
2 to 5 years of experience in airline operations or equivalent
Advanced level of communication skills in English
General knowledge of aircraft systems
Sturdy knowledge of IT tools and particularly in the authoring of structured documentation in XML
Familiar with an international and multifunctional environment
Ability to organize and manage multiple priorities
Good customer service mindset
Good team player
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company: Airbus Flight Operations Services Limited
Employment Type: Permanent -------
Experience Level: Professional
Job Family: Customer Flight/Mission & Ops Support
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