Job Description: An opportunity for a Field Service Representative EF has arisen within Airbus Defence and Space. The work must be carried out at the customer's facilities at GANDO AIR BASE, located on the island of Gran Canaria. The department is in charge of guaranteeing permanent on-site technical support and representation at the customer's facilities, in order to ensure safe and effective operations under the most economical and beneficial conditions for the customer. Input data: Platform availability, recovery periods, maintenance plan, equipment manuals, overhaul plan. Output data: Component repair and troubleshooting, technical advice to the customer on maintenance and technical publications. RESPONSIBILITIES
The main tasks of the jobholder will be:
Act as the focal point for the customer.
Provide the customer with technical assistance regarding the maintenance of reliable and cost-effective operations.
Advise the customer's technical personnel on troubleshooting, repair and maintenance tasks, procedures for maintenance programs and ground support equipment, and the implementation of modifications.
Carry out field missions according to customer needs. Replace failed units on-site.
Provide advice to local operators for the improvement of performance and daily processes. Provide support for maintenance plans and equipment provided by the customer.
Provide support for tests and tasks on EF aircraft as a certified engineer.
Provide technical interface with customers.
Responsible for delivering aircraft/components assigned to their domain in quality, cost, and time.
Develop reports and procedures related to the repair of defects and failures.
Responsible for developing new initiatives and/or procedures to improve fleet operation.
Responsible for proposing changes to aircraft/component maintenance documentation and preparing alternatives.
Prepare and facilitate training for other members.
Provide on-the-job training to the customer.
Comply with and enforce rules and procedures.
Possibility of travel and assignments at other customer facilities (Albacete, Getafe, Seville...)
SKILLS Is your profile aligned to the following list of skills? Apply! We are looking forward to know you:
Education: Aeronautical or Industrial Engineering degree or a related discipline.
Experience: Desirable at least 1 year of experience performing the requested duties for the position.
Soft skills: Communication and customer relations skills, client-oriented, communicative, adaptable, flexible, proactive, committed.
Languages: English.
Availability to travel if required.
WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE? At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
Vacation days plus additional days-off along the year.
Attractive salary.
Hybrid model of working when possible.
Collective transport service subject to working calendar/home location.
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
On-site facilities (among others): free canteen, kindergarten, medical office.
Possibility to collaborate in different social and corporate social responsibility initiatives.
Excellent upskilling opportunities and great development prospects in a multicultural environment.
Option to access special rates in products & benefits.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Defence and Space SAU Employment Type: Permanent ------- Experience Level: Professional Job Family: Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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