Admiral Law Head of IT

Job Description

The Role

The Head of IT is responsible for overseeing the organisation's core technology stack, with specific accountability for managing File Dynamics, its supporting infrastructure and associated services. They will define and deliver the technology strategy, ensure technology reliability and security, and drive continuous improvement across systems, tooling, processes and supplier relationships.

The role acts as a bridge between strategic technology direction and operational execution - ensuring systems are stable, secure, well-architected and aligned to current and future business needs.

The ideal candidate will need to be confident and have experience in dealing with Board level and senior leadershipand will expect to present regularly on performance and strategy updates.

Experience in managing outsource provision, building control frameworks that provides assurance to the business and has led technology strategic reviews, change and execution.

Key Responsibilities.​

Technology Strategy & Roadmap

• Develop and maintain the organisation's technology strategy and multi-year roadmap
• Translate strategic goals into actionable technical plans, ensuring alignment with business priorities
• Partner with Strategy, IT, Operations and supplier teams to ensure delivery against agreed outcomes
• Identifying emerging technologies, trends and opportunities that could enhance performance, automation and resilience for the future

Technology Stack Ownership

• Own the end-to-end lifecycle of the technology stack, including infrastructure, applications, integrations and monitoring tools
• Maintain architectural documentation, standards and minimum service expectations
• Oversee capacity and performance planning to ensure scalability and resilience

File Dynamics Management

• Act as the primary technical owner for File Dynamics, ensuring platform meets service levels, roadmap commitments and compliance standards
• Maintain strong supplier governance including performance reviews, audit readiness and issue remediation
• Manage integration touchpoints, platform configuration and change cycles

Infrastructure, Security & Vulnerability Management

• Ensure technology infrastructure is stable, secure, patched and compliant
• Lead vulnerability management processes with InfoSec and suppliers
• Oversee monitoring and alerting frameworks for earrly detection and response
• Ensure adherence to technology and information security policies

Change, Release & Incident Management

• Oversee technology change cycls including release planning, testing and deployment
• Partner with Change/PMO for smooth delivery
• Lead incident management including root-cause analysis

Supplier & Tender Management

• Lead technical input into tenders, supplier evaluations and contract reviews
• Maintain strong supplier relationships ensuring service performance and value
• Define and monitor SLAs and KPIs

Stakeholder Engagement & Communication

• Work with stakeholders to understand requirements and translate into solutions
• Communicated technology performance, risks and roadmaps
• Present updates at governance forums to provide ongoing assurance that all risks are being managed effectively

Skills and Experience Required

Technical Skills

• Strong understanding of infrastructure
• Experience with monitoring, alerting and observability
• Kowledge of cybersecurity principles and vulnerability management
• Understanding of integrations, API's and application ecosystems
• Experience managing third-party technology platforms

Professional Experience

• Experience in technology management or technical operations roles
• Experience setting and delivering technology strategy
• Experience with change management and vendor governance
• Familiarity with tender processes and contract management

Behavioural Competencies

• Strategic thinker with strong decision-making
• Strong communicator able to translate technical detail
• Proactive, structured and outcomes-driven
• Influential with stakeholders

This role will be on a 12 month Fixed Term Contract.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email bridie.nagle@admiralgroup.co.uk or contact us on 07796062930. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.