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The Adaptavist Group

Strategic Account Director (APAC)

Location:  Singapore, Singapore
Location flexibility:  Remote-first
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The Adaptavist Group

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#2 MOST FLEXIBLE COMPANY

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Job Description

Company Description

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

Job Description

What you'll be doing

The Strategic Account Director owns a portfolio of 3 – 5 of Adaptavist’s most strategically important enterprise customers. These are typically global organisations with the potential to generate in excess of £1m in annual gross margin.

The Strategic Account Director is accountable for building multi-year growth strategies, deepening executive relationships, and positioning Adaptavist as a long-term transformation partner, orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share expansion and sustainable account growth.

What we're looking for

Strategic account leadership

  • Own and execute multi-year account growth plans across a portfolio of complex enterprise accounts

  • Build executive-level relationships across customer organisations, establishing Adaptavist as a trusted transformation partner

  • Lead and coordinate virtual strategic account manager and supporting teams across Sales, Presales, Delivery and Customer Success

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  • Identify and pursue whitespace opportunities across business units and geographies

    • Pipeline generation and value-based selling

    • Develop customer-centric points of view that connect Adaptavist capabilities to measurable business outcomes

    • Lead structured discovery to uncover business problems, organisational drivers and stakeholder motivations

    • Build compelling business cases and value realisation plans anchored in customer outcomes, articulating value across:

      • Developer Experience

      • Toolchain Modernisation

      • AI Adoption

      • Compliance and Change Assurance

      • Cloud Migration

    • Apply MEDDPICC discipline to qualify, inspect and progress opportunities to a consistent standard

    • Generate pipeline through executive engagement, account-based selling and partner collaboration

    Stakeholder & relationship management

    • Establish and champion direct access to Economic Buyers and C-suite sponsors

    • Build multi-threaded relationships spanning technology and business leadership simultaneously

    • Identify, develop and mobilise internal champions capable of influencing customer decisions

    • Navigate complex organisational structures, including informal influencer networks

    Partner ecosystem leadership

    • Develop joint account strategies with strategic partners that generate an identifiable pipeline

    • Build working relationships across partner sales and technical teams

    • Execute partner-involved deals with discipline around co-sell structures and margin management

    • Position Adaptavist as the preferred services and transformation partner within shared accounts

    Operating rhythm and commercial excellence

    • Maintain exceptional CRM hygiene and forecast accuracy, with clear articulation of deal risk to sales leadership

    • Lead quarterly account reviews and strategic planning sessions

    • Drive commercial governance, deal quality and margin discipline through complex negotiations

    • Contribute to QBRs, deal inspections and sales excellence initiatives

    Qualifications

    Essential

    • Proven track record managing and growing complex enterprise or global accounts in a services setting, with high six- to seven-figure AOVs and £1m+ gross margin responsibility, delivering sustained account growth.

    • Strong experience building relationships, with strong communication capability evidenced by engaging credibly at the C-suite level

    • Experience leading multi-stakeholder transformation opportunities, with the ability to identify, develop and mobilise internal champions

    • Experience developing and executing account strategies and growth plans that have generated identifiable pipeline or revenue

    • High-quality discovery skills with the ability to uncover business problems, organisational drivers and personal motivations across multiple stakeholder layers

    • Experience developing compelling business cases anchored in measurable customer outcomes

    • Proven application of MEDDPICC (or directly comparable methodology) at a standard sufficient to qualify and inspect opportunities consistently

    • Strong commercial negotiation skills across complex, multi-variable deals where price, scope, terms and relationship are all active dimensions

    • Commercial experience executing partner-involved deals, including familiarity with co-sell structures and margin management in partner-led engagements

    Desirable

    • Experience working within or alongside the Atlassian ecosystem, or a closely comparable enterprise technology partner ecosystem (GitLab, Harness, AWS, Datadog, IBM)

    • Established executive relationships with key strategic partners that could be activated in support of Adaptavist’s account portfolio

    Additional Information

    Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Adaptavist, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.
    Drop us your application, we’d love to hear from you!
    What to expect
    We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.
    You can read them here

    Equal opportunities for everyone

    At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status.

    Recruitment fraud notice

    We are aware of recruitment scams where individuals or organisations may falsely claim to represent us. We take this seriously and are committed to protecting candidates throughout our hiring process.

    We will never ask for any form of payment, fees, or financial commitment at any stage of recruitment, including applications, interviews, onboarding, or equipment provision.

    Most of our recruitment communications are sent from our system, SmartRecruiters, and may come from addresses such as @smartrecruiters.com. All our emails are signed off by The Talent Team @ The Adaptavist Group.

    If you are ever unsure about the authenticity of a message or job offer, please verify it via our official careers channels before responding.

    Working at The Adaptavist Group

    Remote-first

    Fully flexible hours

    Company employees:

    1050

    Gender diversity (m:f):

    60:40

    Hiring in countries

    Canada

    Germany

    Greece

    Malaysia

    Singapore

    Spain

    United Kingdom

    United States

    Office Locations

    Company benefits

    Unlimited annual leave
    Open to compressed hours
    Open to part time work for some roles
    Dog friendly office
    Health insurance – BUPA
    Life assurance
    Work from anywhere scheme – Up to 90 days WFA
    Enhanced maternity leave – 26 weeks full pay from day 1
    Enhanced paternity leave – 12 weeks full pay from day 1
    Adoption leave – 26 weeks full pay from day 1
    Share options
    Employee discounts
    Charity donation scheme – Donation matching up to £1,000 annually
    Fertility treatment leave
    Home office set up
    In house training
    Open to part-time employees
    Enhanced sick pay
    Women’s health leave
    Menstrual leave
    Eye Care Support
    Mental health platform access
    Dental coverage – BUPA
    Compassionate leave
    Critical Illness Insurance
    Travel loan
    Shared parental leave
    Pregnancy loss leave
    Fully stocked snack cupboard
    Bike parking – On site bike parking
    Salary sacrifice
    401K
    Referral bonus
    Hackathons
    Employee assistance programme
    Mentoring
    Volunteer days
    L&D budget
    Bank holiday swaps
    Enhanced pension match/contribution
    Open to job sharing
    Term time working

    Awards & Accreditations

    2nd - Most Flexible Company

    2nd - Most Flexible Company

    Flexa awards 2026
    3rd – Most loved - Medium companies

    3rd – Most loved - Medium companies

    Flexa awards 2026
    3rd - Most Flexible Company

    3rd - Most Flexible Company

    Flexa awards 2025
    Most Inclusive Company

    Top 10 - Most Inclusive Company

    Flexa awards 2025
    Most Family Friendly Company

    Top 10 - Most Family Friendly Company

    Flexa awards 2025
    Best Career Progression

    Top 10 - Best Career Progression

    Flexa awards 2025
    Pet Friendly

    Pet Friendly

    Flexa awards 2025
    Best Work-Life Balance

    Best Work-Life Balance

    Flexa awards 2025
    WFA

    WFA

    Flexa awards 2025
    1st – Medium companies

    1st – Medium companies

    Flexa100 2024
    SaaS & Software

    SaaS & Software

    Industry awards 2023