Flexa
Adaptavist Group • Athens

Senior Atlassian Consultant

Employment type:  Full time

Remote-first

Fully flexible hours

Apply now

Job Description

Nimaworks has been on a mission to empower businesses to build better customer and employee experiences.
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks provides businesses with the tools and skills they need to drive sustainable growth.
At Nimaworks, you will enjoy a friendly and open working environment that values teamwork, integrity, customer commitment, transparency, and simplicity.
Learning will be continuous! You will be trained on all Nimaworks products, which you will need to constantly follow up on to keep abreast of any new features and changes. As our company grows, you will be expected to develop and thrive with us!
About the role
Nimaworks is looking for an analytical mind to join one of our Delivery teams. As a Senior Consultant, you will leverage your expertise and contribute to the success of our customers' businesses. Your strategic insights and comprehensive understanding of Atlassian products will enable you to provide valuable guidance, optimize workflows, and streamline processes for our esteemed clientele. Your exceptional interpersonal and communication skills will be vital in building solid relationships with our valued customers. As a trusted advisor, you will proactively identify their needs, provide expert recommendations, and deliver personalized training sessions, empowering them to use Atlassian products to their full potential effectively. The Solution Consultant reports to the Solution Delivery Manager. If you are passionate about leveraging Atlassian products to drive business success, thrive in a client-facing role, and enjoy working in a dynamic and diverse team, we invite you to apply for the position of Senior Consultant.

What you'll be doing

  • Consult the customer to get the most out of Atlassian’s Suite (Jira, Confluence etc.)
  • Understand business and customer needs and translates them into technical requirements / product configuration.
  • Design best possible technical solution according to customer needs.
  • Undertake part or whole of the delivery in collaboration with other members of the delivery team.
  • Participate in all scrum ceremonies, including project planning, daily stand ups, reviews, and retrospectives.
  • Add new or enhance existing documentation and updates the ticketing system with client needs, meeting notes, project progress, deliveries, impediments etc..
  • Participate in internal analysis teams, recommends appropriate solutions and contributes with ideas and questions.
  • Communicate with clients in case of incidents during deployment, responding to questions and offering clarifications as necessary.
  • Deliver tool or product-oriented training (both in-class and on-the-job).

What we're looking for

  • 2-3 years of experience administering Atlassian Products (Jira, Confluence etc.)
  • Strong interpersonal and presentation skills, with the ability to successfully interact with external and internal parties via phone, video conferences, presentations, and written content.
  • Extensive experience in consulting, ideally in IT (software and digitization projects)
  • Experience in the management of digital transformation projects (preferably with a focus on Atlassian tools such as Confluence, Jira, and Trello)
  • Be familiar with process management concepts such as ITSM, Asset Management, CRM, Agile.
  • Excellent communication skills, with the ability to speak with customers in a clear and professional manner
  • Demonstrated ability to document and maintain professional work standards
  • Experience working in an agile team environment
  • Good command of written and spoken Greek and English

It's great, but not required if you have:

  • Experience in critical systems for large end-user communities
  • Programming Background
  • ITIL certification
  • Atlassian Certifications

#LI-AR1
Nimaworks is an Equal Opportunity Employer. We are committed to creating a diverse environment, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Company benefits

Unlimited annual leave
Flexible working week
Open to compressed hours
Open to part time work for some roles
Dog friendly office
Health insurance – BUPA
Life assurance
Work from anywhere scheme
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Share options
Employee discounts
Charity donation scheme
Location
97%
Employees are very happy with their working location freedom
Hours
91%
Employees are very happy with the flexibility in the hours they work
Benefits
78%
Employees are largely happy with the benefits their company offers
Work-life balance
86%
Employees feel that they can find the perfect balance of life and work
Role modelling
91%
Employees feel that flexible working is part of the culture
Autonomy
89%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
78%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
81%
Employees feel like the company culture is brilliantly inclusive and equitable
Culture
86%
Employees feel like it is a really great environment to work in
Mission
76%
Employees feel quite excited about the company mission
Salary
73%
Employees feel that their salary is good and matches the value they bring

Working at Adaptavist Group

Company employees

1000

Gender diversity (male:female)

60:40

Office locations

Global offices across UK, Europe, North America and Malaysia

Hiring Countries

Australia
Canada
Croatia
Germany
Greece
Malaysia
South Africa
Spain
Switzerland
United Kingdom
United States

Awards & Achievements

1st – Medium companies

1st – Medium companies

Flexa100 2024
SaaS & Software

SaaS & Software

Industry awards 2023

Other jobs you might like