Technology Delivery Lead - Retail / Consumer Goods

Technology Delivery Lead (Manager) – Industry and Enterprise

Location: Multiple Locations Available (must be willing to travel to client sites throughout the UK)

Team: Retail / Consumer Goods

Career Level: Manager

Salary: Competitive salary and package (depending on level of experience)

About Accenture

Accenture is a global professional services company delivering reinvention at scale. Through our integrated Reinvention Services, we bring together deep industry expertise, AI and data capabilities, and technology delivery to help clients reinvent their businesses faster and with measurable impact.

Join Our Consumer Goods, Retail and Travel (CGRT) Industry Team

The CGRT team sits within Accenture's Products Industry and Enterprise group, focused exclusively on consumer goods, retail, and travel clients. We put deep industry knowledge at the centre of everything we do — helping clients navigate change, accelerate growth, and deliver large-scale technology transformation. From reinventing supply chains to building next-generation digital commerce platforms, we combine end-to-end delivery capability with sector expertise to create lasting impact for our clients.

Your Role: Retail / Consumer Goods Technology Delivery Lead (Manager)

As a Manager specialising in technology delivery within the retail sector, you will:

• Lead end-to-end technology delivery for Retail / Consumer Goods transformation projects or workstreams as part of larger transformation programmes, owning programme and project execution from planning through to go-live.

• Manage cross-functional delivery teams — including developers, testers, business analysts, and third-party vendors — ensuring quality outcomes are delivered on time and within budget.

• Act as the primary delivery interface with client stakeholders, managing expectations, risks, issues, and dependencies with clarity and confidence.

• Drive adoption of delivery best practice including Agile, SAFe, and hybrid methodologies, adapting approach to the client context.

• Bring domain experience to the engagements you lead and coordinate workstreams across retail domains such as digital, supply chain, store and customer platforms.

• Lead or contribute to the delivery of AI, GenAI, and agentic solutions, working closely with architects and data engineers to ensure platforms are delivered effectively and embedded into client operations.

• Contribute to account growth by identifying expansion opportunities within existing clients and supporting proposal and commercial activity.

• Support and mentor junior team members, building delivery capability within the team.

What You'll Bring

• A strong track record of delivering complex technology programmes in retail and consumer goods experience is beneficial — either on client and/or consultancy sides.

• Solid understanding of the retail / Consumer Goods technology landscape: POS, OMS, eCommerce platforms, ERP, loyalty, payments, supply chain and logistics systems.

• Growing experience delivering AI or GenAI-enabled technology solutions, with an appreciation of the data foundations required to make them work in production.

• Experience leading multi-disciplinary delivery teams of 10+ people.

• Proven ability to manage programme budgets, governance frameworks, and delivery reporting to senior stakeholders.

• Hands-on experience with Agile and waterfall delivery approaches, and the judgement to apply the right one.

• Strong commercial awareness — able to track and manage project financials, flag risk to margin, and support commercial negotiations.

• Excellent communication and stakeholder management skills, comfortable presenting to senior client stakeholders and operating in ambiguous, fast-moving environments.

Beneficial Qualifications and Experience

• Bachelor's or Master's degree in a relevant field; project or programme management certifications (e.g. PMP, PRINCE2, SAFe) are advantageous.

• Experience working in or alongside retail / Consumer Goods / FMCG operations, buying, merchandising, or supply chain functions — beyond purely technical roles.

• Familiarity with cloud platforms (Azure, AWS, or GCP) and their role in modern retail architectures.

• Exposure to the delivery of AI, GenAI, and agentic solutions, and the underlying data platforms that support them, within a retail environment.

• Prior consulting or systems integration experience in a Big 4 or major SI environment.

What's in It for You?

• Deliver at scale: Work on some of the most significant retail transformation programmes in the UK, with real business impact.

• Grow your career: Access industry-leading training, mentorship, and structured career development from Manager to Senior Manager and beyond.

• Innovate with the latest technologies: Work with a global network of experts and access cutting-edge tools and methodologies.

• Flexible work arrangements: Support for hybrid working and work-life balance.

• Competitive compensation: Salary, benefits, and career growth opportunities commensurate with your experience.

Explore Your Future with Accenture!

Be part of a team that is transforming retail and unlocking human potential. Together, let's create the change that matters most to our clients, people, and the communities we serve.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.