People Operations Associate

Job Description

About 10x

Our aim is to transform banking. We believe in making banking 10x better for customers, banks and society. At the heart of our platform is the 10x SuperCore™. With its transformational end-to-end architecture, everything has been designed from first principles to bring forward a new way of banking. We enable our client banks to engage their customers with more timely, relevant and personalised experiences when it comes to managing money.

About the role

At 10x we are a people led, technology business. The People Team is key to attracting and retaining the very best people with the highest level of skills and capability to develop our business. The People Team is committed to quality delivery and continuous improvement. Reporting into the People Operations Manager you will contribute towards the compliant administration of our People policies and processes.

About you

We are looking for someone who has a real passion for people and delivering exemplary customer service. Someone who has a working knowledge of HR processes, policies, compliance, and systems, and who can seamlessly fit into an already productive team. You will possess excellent attention to detail and be ruthlessly organised. A proactive self-starter with an enthusiastic and positive can-do attitude you won’t be afraid to roll your sleeves up and get things done. You will be joining us at an exciting time, and this is great opportunity for someone to help support organisational growth by making our People processes and capability 10x better.

You will be responsible for

• Ensuring the delivery of critical People Operations processes including Onboarding, Offboarding, Payroll and Job Changes
• Owning and maintaining Team Member documentation including contracts, T&C amendments and all other items pertinent to the team member lifecycle.
• HRIS data including team member records and information changes such as promotions, terminations and transfers. Ensuring the integrity and accuracy of all people data both in the HRIS and ancillary systems.
• Supporting the monthly management of Payroll (UK & Australia) by working directly with Finance and our outsourced payroll provider
• Providing functional and technical support surrounding bob, our HRIS
• Being the initial point of contact for employees to answer questions or concerns regarding company policies and practice

Requirements

Ideally you will have:

• Experience in a People/People Operations role (a minimum of 1 years’ experience) and a demonstratable interest in HR (either via your education or a CIPD qualification)
• Experience working in a fast moving, dynamic, digital, entrepreneurial businesses
• The ability to operate effectively in an agile organisation
• An adaptable/responsive approach and be comfortable with ambiguity and change
• Proven ability to work under pressure and deliver to tight deadlines
• Solid planning and organisational skills, with a strong attention to detail
• Excellent interpersonal, facilitation, communication, and consulting skills including the ability to effectively interact with and influence internal and external stakeholders
• Strong curiosity and a willingness to challenge the status quo while maintaining a collaborative approach
• Robust IT skills and the ability to quickly grasp HR Systems
• A strong Customer Service bias

It would also be great if you had:

• Experience working with Hibob
• Experience working with Workable

Benefits

• 25 days holiday and an extra day off on your birthday, plus Bank/Public Holidays
• 4 wellbeing / recharge days (one per quarter)
• Enhanced parental policies (leave and pay)
• Sabbatical Policy
• Pension Scheme
• Private Health Insurance, with the option to add your family
• Options Pool
• Bonus Scheme
• Enhanced Company Sick Pay
• Life Assurance
• Income Protection
• Subscription to Headspace wellbeing app
• Flexible benefits to suit your lifestyle via salary sacrifice
• Access to Discounts & Cashback offers
• You will also be eligible for any additional employee benefits that may be introduced in the future

More About 10x

Our home is in London but our 10x teams work around the UK and Australia providing our clients with deep and relevant experience amassed from multi-billion-dollar businesses, challenger brands, disruptors and start-ups.

At 10x you work alongside innovators and leaders in banking and financial services, big-technology and consumer-focused industries – proven practitioners who understand how to meet the evolving needs of businesses and consumers. Our engineers, product specialists and developers are leaders too, drawing on experience from within and outside financial services to deliver transformational new digital solutions.

We are driven by the belief that whatever we do as a business has to be done in the right way. Our three core values amid this are fundamental to our 10x approach: Transformation, Integrity and Impact.

Learn more at www.10xbanking.com

Equal Opportunities for All

Equality, Diversity and Inclusion are priorities for us here at 10x – we welcome and promote diversity amongst our people and if we are to solve the legacy problems for our clients and their customers around the world, our team has to represent the people we serve. We are committed to ensuring that all job applicants are treated equally. All applicants will be treated fairly and will be considered for employment without discrimination because of ethnicity, race, religion or belief, sex, sexual orientation, gender identity or gender reassignment, family or parental status, pregnancy or maternity, marital or civil partner status, national origin, age, veteran, neurodiversity status or disability status.

As part of the application process we may ask you to voluntarily provide information relating to your personal attributes for the purposes of reporting and monitoring only. The capture of this information will not influence the hiring process but will help us monitor progress against our diversity and inclusion ambitions.