Workplace Culture: more than a buzzword, it’s your bottom line’s best friend!

In this blog, Natalie Pearce, Cofounder at The Future Kind, shares her thoughts on how workplace culture can impact your bottom line

9th May 2024

Guest blog written by Natalie Pearce, Cofounder at The Future Kind

Stop me if you’ve heard this one before: company culture is crucial. But before you roll your eyes and think, “Not another rant about team-building exercises and inspirational quotes plastered on the walls,” hear me out.

I’m not here to preach about the virtues of fancy office decor or why you should swap your chairs for bean bags. I’m here to get rid of the fluff and dive deep into how a solid workplace culture genuinely influences your bottom line. Yes, we’re talking money, productivity, and everything that makes your business thrive.

So, what does workplace culture have to do with your bottom line? I’m glad you asked.

  1. It’s all about your people: First things first, a business is only as good as its people. It doesn’t matter how unique your product is, how innovative your tech is, or how edgy your branding is. It’s all delivered by people. And a positive workplace culture attracts talent. Not just any talent, but the kind that sticks around, reducing your turnover costs and keeping those recruitment headaches at bay. Happy employees are loyal, motivated, and productive employees. They’re the ones who will champion your brand, drive your business forward and consistently deliver.
  2. Next level productivity: When your teams feel valued and part of a cohesive group, their productivity levels can soar. This isn’t about chaining them to their desks but creating an environment where they’re excited to come in every day. Think about it: when people aren’t bogged down by office politics or suffocated by a toxic atmosphere, they have more energy to focus on smashing their targets, which means a healthy bottom line.
  3. Hello, innovation: A vibrant culture creates an environment that’s ripe for innovation. It’s about creating a safe space for ideas to breed and percolate. When people feel that they can voice their thoughts without fear of dismissal or ridicule, you’re paving the way for the next big breakthrough that could revolutionise your business. Now you’re getting investors interested!
  4. Customer satisfaction: Let’s not forget about the end game here - delighting your customers so that they keep coming back. Employees who are engaged and committed are more likely to provide better customer service, leading to happier customers. And happy customers mean repeat business, not to mention the shiny new ones brought in through glowing referrals. Hello, recurring revenue!
  5. Building resilience: In today’s fast-paced world, businesses need to be resilient. A strong culture equips your team with the agility and adaptability to handle whatever the market throws your way. From global pandemics to economic downturns, a united team anchored by solid cultural values is your best bet for weathering the storm and protecting your P&L during challenging times.

Now, let’s not kid ourselves; creating a standout culture isn’t an overnight job. It requires commitment, investment, and genuine effort from the top down. But the payoff? It’s immense.

As we wrap up, remember, that culture is not a one-size-fits-all. What works for Google might not work for you. The key is to tailor your cultural initiatives to align with your unique business values and goals.

So, take a moment. Think about what steps you can start implementing today to steer your company culture in a direction that not only boosts morale but also fattens up that bottom line. After all, a solid workplace culture isn’t just a nice-to-have; it’s a must-have.

About The Future Kind

We’re on a mission to create a world where all people get to work for kinder, fairer and better designed companies. We do this by designing company Operating Systems that guide your team’s everyday for startups and scaleups. We discover your operating challenges and develop daily practices that propel your people and your growth. By defining and operationalising values and rituals that live beyond vague statements on your website, we deliver positive change that’ll improve your retention, streamline your strategy, and support every person touched by your company. Learn more about us and our work at