How Anglian Water champions accessibility: creating an inclusive environment for all
In this blog we look at what how Anglian Water how accessibility is embedded into their core values and how the company has built a culture of belonging.
20th May 2025
• 5 minutes
Transforming the recruitment journey
Anglian Water's approach to accessibility begins at the very first touchpoint with potential employees. One of their most impactful initiatives has been sharing behavioral interview questions with candidates before interviews. This simple change has significantly reduced anxiety and allowed candidates to showcase their true capabilities.
The company has also introduced a comprehensive Interview Preparation Guide, developed collaboratively with internal colleagues and specifically designed to support neurodiverse individuals and those with different learning styles.
In a forward-thinking move, Anglian Water is even questioning traditional recruitment methods, actively exploring alternatives to the standard CV format to ensure all candidates can navigate the application process with ease.Technology that works for everyone
Behind the scenes, Anglian Water's dedicated Digital Accessibility Working Group collaborates closely with Inclusion and Ability networks, focusing on technological solutions that deliver meaningful impact.
The company offers specialised assistive technology tailored to diverse needs and has integrated Web Content Accessibility Guidelines (WCAG) features into their e-learning platform, making training content accessible to all employees regardless of their individual requirements.Creating physically accessible spaces
Physical accessibility hasn't been overlooked either. Anglian Water has made significant improvements to their corporate offices, installing automatic doors and upgrading entrance pathways to address issues with uneven surfaces and kerb heights.
Safety remains paramount, with several employees receiving training in the use of EVAC chairs to support colleagues with mobility needs during emergency evacuations.Embracing neurodiversity
Anglian Water's approach to neurodiversity stands out as particularly progressive. The company validates self-diagnosis and provides accommodations without requiring formal documentation, a policy that removes significant barriers for many individuals.
Beyond accommodations, Anglian Water actively shares knowledge and lived experiences to support neurodiverse employees while educating the wider workforce. Regular webinars provide practical insights and tangible actions that managers and colleagues can take to create a more supportive and inclusive environment.An ongoing Journey
What makes Anglian Water's approach to accessibility truly exemplary is their recognition that this work is never complete. While celebrating progress, they remain committed to continuous improvement, working collaboratively to create a workplace that genuinely works for everyone.
In a world where many organisations view accessibility as merely a compliance checkbox, Anglian Water demonstrates how championing inclusion can become part of a company's DNA. Their multifaceted approach addressing recruitment practices, digital technology, physical spaces, and neurodiversity showcases how comprehensive accessibility initiatives can create environments where all employees have the opportunity to succeed.
As other organisations look to enhance their own accessibility practices, Anglian Water's journey offers valuable inspiration and practical examples of how small changes can make a significant difference in creating truly inclusive workplaces.