Team Leader, Configuration Management

Your day to Day

You will be accountable for the leading the team that ensures all logical and physical service configurations of the infrastructure located into GDC datacentres are properly built and maintained, whilst driving Configuration Management processes and tools evolution in line with the advancements in knowledge, technology and datacentre component catalogue.

With these activities you will have a great impact on our business

• You will coordinate the team to achieve the agreed targets for the service/ ongoing projects.
• You will set priorities for daily tasks and assign the adequate resources for the activities, within the agreed timeframes/ budget.
• You will provide estimations for future services/ activities, making recommendations on risks, actions.
• You will participate in internal/ external trainings for management development
• You will facilitate the development of knowledge and skills within the team while consistently striving to improve quality-of-service.
• You will be setting and continually managing service expectations with customers/ business stakeholders.
• You will assure proper integration with the build and change management processes to guarantee data completeness and accuracy.
• You will analyse CMDB data, identifying gaps, errors or inconsistencies in the loaded information, monitor the availability and accuracy of the infrastructure discovery tool and the data flow into CMDB
• You will develop, build and deliver standard and ad-hoc Configuration Management Dashboards and Reports, include defined CI details and integrate additional, relevant data sources.
• You will ensure the continual improvement in Configuration Management CIs definition and relationship, data models, discovery and data analysis tools, in close collaboration with Technology Architecture and anticipating the evolution of the data centre standard solutions.

With these skills you are a great candidate:

• You have knowledge of Data Centre IT standards, processes and architecture with a focus on infrastructure configuration management
• You have consolidated knowledge of the following areas:
• Windows/*nix/VMWare infrastructure architectures and system administration
• Enterprise Class Storage infrastructures including HDS or EMC DMX, SAN switches
• Database infrastructure architectures (Oracle, Sybase, MsSql)
• Cloud computing (Oracle, AWS, Azure and Google)
• Structured knowledge and hands-on experience in statistics, data analysis, modelling, reporting, and presentation
• Business Intelligence, SQL programming
• Strong understanding of ITIL
• Good understanding of SOX and Security regulations

Sounds like the perfect job? We’ve got even more to offer:

•Work from Home – hybrid approach

•Medical and dental services

•Life and hospitalization insurance

•Dedicated employee phone subscription

•Special discounts for gyms and retailers

•Annual Company Bonus

•Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills

•You get to work with tried and trusted web-technology

•Getting in on the ground floor of a technology changing company

•We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.

•Special Paternal Program - 4 months of paid paternity leave

#_VOIS