Demand and Consultancy Specialist

Your day to day:

The Demand and Consultancy Specialist is responsible for on-boarding Customers (LMs/group functions) for secure consumption of Public Cloud Services(PCS) using DevSecOps principles and to provide consultancy and support throughout the demand and implementation lifecycle.

With these activities you will have a great impact on our business:

• Customer engagement & onboarding: demand Consultation - customer’s SPOC for PCS P&S introduction and on-boarding; demand allocation & tracking – service catalogue and PPM assignments of the PCS Squad Leads and track demands in PPM; workload assessment- Identification of team workload to ensure balanced performance by producing resource utilization report
• Governance: process management- identification, design and improvement of standard processes in PCS; tool management - management and enhancements of tools used in PCS (E.g. Jira/ Confluence)
• Reporting & KPIs: reporting- data collection, aggregation and refinement in order to provide status updates at different levels (E.g. SRMs); KPI review & monitoring - Tracking and monitoring Agile metrics to measure team performance.

With these skills you are a great candidate:

• Strong experience in Process coordination with strong service delivery
• Strong problem-solving skills
• Stakeholder management
• Strong facilitation and organization skills
• Strong relationship building and communications skills

Must have technical / professional qualifications:

• Agile software development environment and methods, e.g. Scrum, TDD, BDD, Kanban
• SAFE / Agile

Sounds like the perfect job? We’ve got even more to offer:

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.
• Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.