top 3 scores:
85%

Autonomy

84%

Location flexibility

84%

Hours flexibility

Job Description

This is a new, exciting and a brilliant opportunity to join Virgin Media O2 as a Solutions Architect! The successful candidate will be comfortable being customer facing and proactively engaging with our customers.
You will be fortunate enough to work in partnership with our Sales Teams to create world class, innovative and efficient technical solutions for our Wholesale (fixed) customers.
The Solution Architect’s purpose is to function as the technical point of contact for complex customer requirements, through design, installation and to the point of the customer’s first bill.
You will work with Sales Engineering on customer opportunities and may, in some instances be directly customer facing with the Sales representative. In this role the Solution Architect will focus on developing end-to-end solutions for our largest and most complex sales opportunities. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience;

  • Strong knowledge of Optical and Ethernet networking.
  • Good experience in a customer facing, solution positioning and Sales Engineering environment is crucial.
  • First class ability to understand and present complex technical solutions, to technical and non-technical audiences.
  • Confident in producing the most cost effective and commercially competitive solutions.
  • Strong experience across Data (L1/L2/L3) technologies.

The other stuff we are looking for We'd also love you to bring;

  • Excellent problem solving and negotiating skills.
  • Proven excellent consultative, facilitation and customer relationship skills.
  • Awareness of emerging technologies and how they strategically fit.
  • This role is Hybrid with plenty of opportunity to work from home, but we do need flexibility to handle UK travel and overnight stays.

What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a two stage interview process which include competency related questions and an excellent opportunity to showcase your technical expertise.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. #LK-AK1

Company benefits

Enhanced maternity leave – 26 weeks at full pay
Enhanced paternity leave – 14 weeks at full pay
Adoption leave – 26 weeks at full pay
Shared parental leave
25 days annual leave + bank holidays
Pregnancy loss leave
Carer’s leave – 5 days paid leave (can be taken as 10 half days)
Mental health platform access
Volunteer days – 5 days paid on top of 25 days annual leave plus bank holidays
Open to part time work for some roles
Birthday off
Meditation space
Enhanced sick pay
Teambuilding days
Faith rooms
In office catering
Employee discounts
Open to job sharing
Buy or sell annual leave
Cycle to work scheme
Life assurance
Financial coaching

We asked employees of Virgin Media O2 what it's like to work there, and this is what they told us.

Location flexibility
84%
Employees are very happy with their working location freedom
Hours flexibility
84%
Employees are very happy with the flexibility in the hours they work
Benefits
77%
Employees are largely happy with the benefits their company offers
Work-life balance
79%
Employees feel that they can switch off quite easily from work
Role modelling
78%
Employees feel that most people work flexibly
Autonomy
85%
Employees feel they have complete autonomy over getting their work done

Working at Virgin Media O2

Company employees

16,000

Gender diversity (male:female)

63:37

Currently Hiring Countries

United Kingdom

Office Locations

Awards & Achievements

3rd – Large companies

3rd – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
2nd – Large companies

2nd – Large companies

Flexa100 2023