Networks Engineer - Linux/Cloud Systems Admin (12 months FTC)

Job Description

The Smart Metering Team are responsible for monitoring and troubleshooting of our Smart Metering solution. The team are the first touchpoint for service management and a gateway into the rest of the networks team.

This is a key role providing front line operational capabilities in a 24x7 NOC environment, monitoring live operational alert screens and dashboards, raising trouble tickets, and resolving faults where possible and managing the escalation process where required.

We require a candidate skilled in Linux/Unix administration with experience in cloud solutions (ideally azure).

As we move towards a Cloud platform you need to ensure that availability and performance targets, set out to deliver business critical services, are responded to in a timely manner. For the cloud platform and for those services that remain on premise, it is essential to put the customer at the forefront of everything that you do, ensuring that any decision made is in the best interest of the customer experience. You will be working in a 24x7 environment on a variable shift pattern. We will be looking for you to be a SME on Azure monitor, working closely with the Design teams to understand the new Azure solution and then share and embed that information into the 1st line team alongside monitoring Azure and the on premise solution.

This role operates a 7 day 24 x 7 shift pattern, the incumbent would work 7 days on, 7 days off

This role is initially a 12 month FTC role

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Experience of Linux/Unix infrastructure and applications
• Good understanding of cloud components and concepts.
• Experience in a first line monitoring role.
• Strong customer focus and communication skills, with the ability to discuss information in both technical and non-technical ways.

The other stuff we are looking for

• Azure Cloud experience
• Experience of dealing with the following systems - Cisco Nexus; ASA; F5; RHEL; Dell; HP; Oracle; Checkpoint and Bluecat
• ITIL Foundation

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

erviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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