Field Technician Apprentice

Job Description

Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Grow your potential as an Apprentice Field Technician and join us in connecting communities through our technology, earning £26,500 whilst doing it. As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including: *Running cables *Signal level adjustments *Making & changing connections *Configuring our advanced equipment *Educating customers on everything they need to know about Virgin Media O2 services

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do.

The must haves

In order to be considered, you must have the following;

*Full manual UK driving licence

*Feel at ease working at elevated heights

*Live in close proximity to your designated area to minimise travel, which is Wembley, Southall and Shepherds Bush.

The other stuff we are looking for

We'd also love you to bring; *A love of problem-solving *Embodiment of our brand values *Comfortable and able to handle practical work

What's in it for you

This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. A starting salary of £26,500, rising to £29,000 upon completion. During the programme, you’ll work towards a level 2 Telecoms Field Operative apprenticeship. We’ve also got some amazing benefits, including: *25 days holiday, increasing to 28 days after 5 years *Your birthday off *Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday *Wide range of discounts on everything from days out to household bills ...and loads more!

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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