Analytics and Insights Analyst - Artificial Intelligence / Machine Learning

We have a fantastic opportunity for a data-passionate professional to transform our network operations landscape ensuring the voice of the customer is kept in the heart of every decision. The analytics and insight team connect people within the monitoring team to make high-impact data-driven decisions while inspiring the can-do culture.

You will proactive and creative with all things data, leveraging the power of Machine Learning and AI to deliver transformational insights and fully functional proof of concepts. Highlighting improvement opportunities in our processes such as automation, designing innovative approaches to monitor the network, and working together with successful agile teams to deliver scalable solutions. You will work closely with Data Engineering, ML Ops, DevOps teams and wide Analytics & Insights teams.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Strong analytical mindset and experience of using key tools such as Tableau, Micro Strategy, Power BI etc.
• Experience using SQL and Python relevant libraries (numpy and pandas)

The other stuff we are looking for

• AI and Machine Learning
• Knowledge of Linux, CI/CD pipelines, streaming and batch data ingestion, Docker or similar.
• Cloud hosting GCP or similar cloud solutions
• Experience with fixed or mobile networks would be advantageous

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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