Lead Experience Designer

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

You'll be interacting with business and IT partners on design goals, requirements, and implementation. You will be responsible for exploring and evaluating user needs to build compelling design concepts and experiences.

• Generating innovative ideas, solutions, and opportunities and finding ways to apply those ideas to enhance business results.

• Investigating problem statements and creative intelligence to tackle complicated use cases.

• Crafting solutions based on sound usability principles, research and technical feasibility.

• Conducting user testing to gain insights and understand needs.

• Expressing solutions through design documents such as sitemaps, information architecture, user flows, storyboards, and wireframes.

• Partnering with the broader design team on research and integrating findings into design through an iterative process.

• Performing competitive audits and providing recommendations.

What we’re looking for...

You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Cross-channel experience.

• Experience in envision, Sketch, and Adobe CC.

Even better if you have one or more of the following:

• Master's degree with one or more years of relevant experience.

• Knowledge of layout composition, typography, color and interaction design principles.

• Experience across consumer and business customer groups.

• Excellent communication and negotiation skills.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.