Associate Director - Strategic Business Operations

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

You will be joining the 5G Acceleration team as an Associate Director of Strategic Business Operations. 5G Acceleration is part of Verizon Business and is a mission focused organization, working across the company to create, build, and deliver the solutions unlocked by the next-generation wireless infrastructure like private wireless networking, neutral host, network slicing, and edge computing.

As an Associate Director of Strategic Business Operations, you will be leading a team that delivers operational excellence; ensuring a strong and lean operating model, that all the critical support functions are executed, and the team has a strong foundation for success.

Responsibilities of this team include:

• Executive communications, including managing the presentations for internal and external meetings including operations reviews, staff and team events, and speaking engagements.

• Business intelligence and performance reporting including sales operations for the technical sales team

• Learning, development, and culture including developing comprehensive programs for training.

You will personally help identify, prioritize, structure, and lead multiple projects and initiatives in a fast-paced environment.

Often you will be working with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management while collaborating with stakeholders across the organization

You will work with all levels of management, including executive leadership, so strong communication skills are required. In addition, you will work to establish strong partnerships both within the 5G Acceleration organization and with our partner organizations such as Finance, HR, Learning & Development, Technology, IT, and Marketing.

You’ll need to have:

• Bachelor’s degree or equivalent experience

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Senior executive staff support experience with demonstrable expertise in executive deck creation, delivery, and meeting planning logistics

• Project management experience, including experience with cross-functional and/or cross-area projects

• Excellent organizational and time management skills

• Superior quantitative, problem-solving, technical and analytical skills

• Demonstrated ability to be flexible and work in a high-energy, dynamic, and sometimes unstructured environment

• Ability to effectively relay complex information to others in any level of the business remotely and in person

• Experience influencing teams to meet deadlines, while building positive relationships

• Ability to understand and navigate the organizational landscape

• Strong knowledge and understanding of Microsoft Office Applications including PowerPoint, Word, and Excel, or other document preparation/project management tools

• Ability to create highly professional and informative presentations within Verizon brand guidelines

• Knowledge of G Suite and Google Drive applications including Gmail, Google Sheets, and Google Slides

Even better if you have:

• Ability to work, creatively and collaboratively, under ambiguous conditions.

• Ability to influence without authority and experience working in a large company.

• Ability to succinctly and persuasively communicate via slides.

• 2+ years of wireline/wireless industry experience

• Master’s degree in relevant field or MBA

• In-depth knowledge of Verizon products and services, functions, policies, and procedures.

• Financial experience or knowledge including revenue reporting, capital planning, budgeting, or expense allocation

• Database creation and implementation experience

• The ability to provide simplified data visualization or illustrations on operational data, technical solutions, and complicated business processes

• The ability to deliver concise storyline and strategy updates for key senior updates and operational reviews

• Experience managing the production of executive communication deliverables that require collaboration across multiple business units and leadership teams

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.