Account Manager Retail SMB- Business Sales

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

You will be introducing small and medium business customers to the latest high-tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store as well as digitally. You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

As a floater, you will support vacant store locations (physically in person and/or virtually) within a given Director’s territory and locations where the incumbent R2B AM is on a leave of absence or extended vacation.

This position is open to applicants new to the channel and has a 12-month time title requirement. Based on business needs, you could be moved into an existing open Act Mgr Rtl SMB-Business Sales position in the territory.

What we’re looking for...

• Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.

• Growing your customer base by acquiring and retaining accounts in the small business segment through store activity.

• Utilizing solutions-based selling techniques to solve business problems for your customers.

• Servicing the needs of the existing customer base.

• Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

• Work hours may vary between 9am-7pm, and will include at least 2 Saturdays per month

• Follow up to customers who interacted in store through prospecting efforts.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Three or more years of relevant work experience.

• Experience in sales, marketing or customer service.

• The ability to remain flexible and adapt to the needs of the business, including the potential for weekly store reassignments

• Valid driver's license.

• Willingness to travel.

Even better if you have one or more of the following:

• A degree - Associate or Bachelor's Degree or related certifications/college courses.

• Outside sales experience including outbound prospecting.

• Wireless sales experience exceeding quota.

• Experience influencing a team to drive sales results.

• Capability to drive positive results in a team environment.

• People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $34,900.00 and $64,700.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.