Service Development Analyst

Job Description

As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Reconomy’s complete global compliance offering – Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

About the role

The Service Development Analyst role is dual-focused, requiring both a data-driven mindset and a proactive, innovative approach. You’ll support the Service Development team and wider VDI department in improving the quality and scope of data within the Valpak packaging database, while also identifying and delivering new services and process improvements.

This role suits someone who enjoys working with data, solving problems, and developing ideas into tangible outcomes. You’ll need strong analytical skills, attention to detail, and the ability to communicate effectively across teams.

What will I be doing?

Working within the Service Development team, you will:

• Analyse the packaging database to identify gaps and opportunities for new services
• Collaborate across teams to expand the use of EPIC data beyond compliance
• Become proficient in internal systems for data input and weight analysis
• Identify and implement automation and process improvements
• Support the introduction of new programming tools and services for upcoming regulations
• Interrogate data to ensure accuracy, completeness, and compliance with legislation
• Develop and deliver internal projects from concept to service launch
• Use data analysis tools to identify trends and support continuous improvement

What we need from you

• Advanced Excel skills, with confidence handling large datasets
• Strong analytical and problem-solving ability
• High attention to detail and accuracy
• Proven experience in an analytical role
• Educated to degree level (or equivalent), with a numerical/scientific A-Level or higher
• Interest in environmental issues (desirable)
• Familiarity with VBA and Power Query (desirable)

What we offer

• Dual Location / Hybrid worker Status
• Participation in our annual Incentive Plan (VIP) - up to 10% bonus
• 25 days annual leave plus bank holidays, volunteering day and your birthday off!
• Option to buy and sell up to 9 days annual leave
• Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
• Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
• Pension scheme up to 8% employer contribution
• Access to reward & discount platform
• Wellbeing initiatives