Solution Architect - AMER

Job Description

Who are Tyk, and what do we do?

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London – UK, London – Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, Dominos, Starbucks, to RBS and Societe Generale. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.

If this sounds like an environment that you believe could work for you then read on to find out more.

The role:

We're looking for an energetic Solution Architect, to support our commercial team and customers to deliver our solutions.

Day to day you would be:

• Consulting with Tyk customers
• Supporting established Solution Architects (SA) daily, with the view to be able to deliver a customer Demo
• Working with the SA’s Account manager, CSAs and assigned Support Engineer
• Building a technical relationship with the customer and understanding needs
• Working with Customers and SA’s to establish solutions
• Participating in technical discovery calls with new and existing customers
• Working with SA’s and AM’s to define customer needs and working with them to meet those targets and goals
• Liaising with internal Tyk teams to deliver answers and solutions to customers
• Building and delivering POC’s, reference architectures, plugins and API definitions to educate and aid our customers
• Updating customer database with meeting notes, progress and outcomes
• This is the space where you get to use your extensive customer, engineering and Tyk knowledge to create fantastic concepts, push boundaries and help make Tyk great.

Requirements

We are looking for people who are technologists and engineers at heart and who are passionate about solving problems for our customers. We’ll teach you everything you need for this role and make sure you have fun doing it!

• A background in Technology or a STEM subject
• Genuine engineering curiosity in ‘how things work’

Nice to have:

• K8s or container experience
• Developer skills (Go, Python or GRPC compliant languages)

Our values tell the story of Tyk – here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones – so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA – starting a business with founders 12 hours apart, giving our gateway away for free – sure, we did that, and we’d do it again!

• Trust starts with you – make it count!

Trust is a two-way street – instill it from day one!

• Assume best intent!

We have each other’s back – we’re all on the same team. Think before you speak or act.

• Make things, better!

Always try to leave things better than when you found them – change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Benefits

Here’s why you should join us:

• Everyone has unlimited paid holiday.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous maternity and paternity leave
• Company retreats

We all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? – to make what we do even better!