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TUI Group • Jandia, ESP,

TUI Hotel Rep | German Speaking | Local Residents

Employment type:  Full time

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top 3 scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

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Job Description

Calling all tourism pros based in Spain!

We are seeking digital experienced and helpful individuals like you to join our diverse team of Hotel Reps. If you have the right to work in Spain and speak English plus ideally another European language, then keep on reading!


ABOUT OUR OFFER

  • A job at TUI offers more than your basic salary which already starts at 20.000 € gross/year. For TUI Hotel Reps, an average commission potential starting from 200€ - 600€ per month with no upper limit. The more you sell, the more you earn.
  • A company iPad & uniform are of course standard.
  • Work week of 39 hours with 2 days off.
  • 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day).
  • Discounts and multiple offers with TUI Club De Benefits.
  • Option to obtain a discounted private health insurance.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.


ABOUT THE JOB

  • Create special moments for our guests. Make them feel welcome and happy, building a strong connection with each one.
  • Engage with guests from around the world to identify their needs and offer tailored recommendations. Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue.
  • Be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests.
  • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture.
  • Monitor progress with sales and service updates, as well as guest feedback. Celebrate successes in meeting sales targets, solving problems, and providing great service.


ABOUT YOU

  • Dedicated to making our guests happy, going above and beyond to create unforgettable experiences.
  • A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services.
  • A highly motivated, target-driven individual with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience.
  • Turning challenges into opportunities and remain calm under pressure. Proactively identify and resolve issues creatively before they escalate.
  • Communicate clearly and effectively, both face-to-face and online. Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience.
  • Hold a driving license, have an own car and fully conversational in English and German. Additional languages would be a great asset.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know

#TUIDestinationJobs #TUIJobs #LetsTUIit

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

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Flexa100 2024