TUI Contact Centre Agent | Norwegian or Danish Speaking | Work Abroad

Job Description

We are seeking savvy and skilled individuals like you to join our diverse team of Contact Centre.

If you have hold an EU passport, speak fluent Norwegian or Danish & have good verbal and writtenEnglish willing to relocate to Palma de Mallorca keep on reading!

ABOUT OUR OFFER

• A job at our TUI Contact Centre offers much more than your basic salary which already starts at 17.320€ gross/yea and variable monthly payment of 10% of your salary upon achievement of targets.
• You will be working 6 days and have 3 consecutive days off and additional payments for any night shifts, bank holidays will come on top.
• We also take care of a private health insurance, an accommodation including bills & return flights,you have the option for hybrid working on aseasonal permanent or permanent contracts.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.

ABOUT THE JOB

• When guests contact us 24/7 from around the world on holiday – you will be the one to listen and respond.
• You will proactively resolve any complaints from our guests using your fantastic people skills to make them happy.
• You will also successfully collaborate with other TUI departments daily.
• All of this will offer you a fantastic opportunity to grow quickly with market leading training and support to help you achieve your goals.

ABOUT YOU

• Efficient & organized – a problem solver, multitasker and good listener who stays calm under pressure.

• You can quickly learn – about the job, about all the modern technology needed to do it and all about our incredible products & services.

• You have strong verbal & written skills in Norwegian or Danish and communicational English.

• Able to work flexible shift patterns including rotating daytime and occasional night shifts.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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