Technology Team Lead - Mobile

TUI Group is the world’s number one integrated tourism business. Mobile & Payments is a global team within TUI technology responsible for TUI’s Mobile apps and Global Payment solutions. We are a multi-disciplinary team of experts across Engineering, Architecture, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Austria, Belgium and The Netherlands.

We are looking for a talented and dedicated leader to join the newly formed Payments & Mobile technology organisation which looks after TUI’s Mobile applications and Global Payment solutions.

Technology Team Lead is a key role within in the domain and is responsible for a leadership of one or more cross-functional teams and for the delivery of business value in line with business needs and TUI’s strategy. You need a strong track record of genuine delivery accountability in agile environments hands on delivery experience combined with successfully managing multiple initiatives and stakeholders in various situations.

• Become part of our team - applications open! This role will be advertised for a minimum of 14 days but could close anytime after this time so don't delay!

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, bonus opportunity, exclusive travel perks & discounts, extensive health & wellbeing support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models.
• A career to shape: Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub to level-up and reach your ambitions.
• Expand your horizons: Participate in our tech communities and collaborate on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community.

ABOUT THE JOB

• As a Technology Team Lead, your role will see you tackling multiple challenges and working closely with the Product Owner and with a varied set of stakeholders in various situations every day.
• You’ll need to be resilient, innovative, and engaging in your practices to guide your team to provide technology solutions that result in the best possible digital experiences for our customers.
• You will need to have an awareness of a range of technologies along with the ability to understand architecture and design of digital systems to effectively lead and support a cross-functional delivery team and other technology professionals.
• In your role, one of your key responsibilities is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together and feeling engaged and supported.
• You will act as a servant leader and enabler for your team, helping to develop and maintain delivery plans, timescales, resource requirements, key deliverables/milestones, risks and progress.
• You will take responsibility for expansion and further development of agility within your area and the domain.
• You will focus on helping your team to self-organize, and to keep increasing its capabilities and autonomy.
• You will identify and actively manage impediments, assuring transparent communication on the progress, the impediments & solutions.
• You will excel at identifying, de-escalating, and resolving conflicts within and between teams.
• In collaboration with the Head of Technology, you will also plan and manage costs of your team and pro-actively look for efficiencies and motivate your team to achieve the KPIs agreed for your team/pod and the strategic results for the wider domain. Where relevant, you will also take responsibility for prioritisation of work within technical teams.
• You will be responsible for coaching and mentoring team members and supporting their career development. Together with the various Technology Practice Leads you formulate progression and development plans and follow them through.
• You will focus on creating a culture of technical excellence, innovation, learning and continuous improvement.

Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do.

ABOUT YOU

• Passionate about and strong knowledge of various agile delivery practices, delivering business value and driving continuous improvement.
• Proven track record in delivering software solutions in the Mobile space (mobile and hybrid apps; mobile backend infrastructure).
• Experience with Cloud providers (preferably AWS) is a plus.
• High-level knowledge of the workings of a mobile app – major systems; components; functionalities; key opportunities and challenges.
• Clear communicator with good influencing skills and the ability to make yourself understood to a wide range of colleagues and stakeholders.
• Recognise that psychological safety is one of the key factors in creating high performing teams and organisations.
• High standard of professional integrity and trustworthiness.
• A true believer that autonomy, empowerment and accountability should be in the teams.
• Experience in leading and coaching others in an international environment.
• Loves developing and growing people and has a strong track record doing it.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.