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TUI Group • Luton, GBR,

Project Manager | First Choice

Employment type:  Full time

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top 3 scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

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Job Description

Application Closing Date: 24th January, 2025. Please note that due to a high number of applications we might need to close the role ealier than the application closing date - so don't delay!

To lead and deliver high-profile, large-scale projects end to end across First Choice, driving commercial strategy, product development, digital innovation, and process improvement. The role focuses on aligning initiatives with strategic business objectives to enhance customer experience and operational efficiency while fostering a culture of excellence and innovation.

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more

  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment

  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions

  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams

  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • Define project scope, objectives, and deliverables; create plans and manage resources

  • Monitor progress using KPIs, adjust strategies, and ensure measurable outcomes

  • Build relationships with cross-functional teams and align on project goals

  • Lead digital transformation projects (e.g., e-commerce, analytics integration)

  • Organise stakeholder briefings for transparency and proactive risk management

  • Implement best practices (Lean Six Sigma, Agile, RPA) to streamline operations

  • Develop innovative tools/dashboards for improved decision-making

  • Foster adaptability and empower teams to embrace innovation and high performance

ABOUT YOU

  • Extensive experience in managing high-impact, cross-functional projects within commercial, digital, or customer-facing environments

  • Proficiency in using project management methodologies such as Agile, Lean, and Waterfall, with certifications like PMP or PRINCE2 preferred

  • Exceptional stakeholder management skills, with the ability to engage with senior leaders, cross-functional teams, and external partners effectively

  • Strong analytical capabilities to evaluate project success and mitigate risks

  • Experience introducing innovative tools and techniques, such as process automation, data-driven insights, or customer-centric design enhancements

  • A commercially focused mindset, ensuring alignment of project outcomes with business objectives, and an ability to clearly articulate value creation

  • Excellent interpersonal and communication skills, capable of leading diverse teams and ensuring alignment toward shared goals

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Application Closing Date: 24th January, 2025. Please note that due to a high number of applications we might need to close the role ealier than the application closing date - so don't delay!

To lead and deliver high-profile, large-scale projects end to end across First Choice, driving commercial strategy, product development, digital innovation, and process improvement. The role focuses on aligning initiatives with strategic business objectives to enhance customer experience and operational efficiency while fostering a culture of excellence and innovation.

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more

  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment

  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions

  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams

  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • Define project scope, objectives, and deliverables; create plans and manage resources

  • Monitor progress using KPIs, adjust strategies, and ensure measurable outcomes

  • Build relationships with cross-functional teams and align on project goals

  • Lead digital transformation projects (e.g., e-commerce, analytics integration)

  • Organise stakeholder briefings for transparency and proactive risk management

  • Implement best practices (Lean Six Sigma, Agile, RPA) to streamline operations

  • Develop innovative tools/dashboards for improved decision-making

  • Foster adaptability and empower teams to embrace innovation and high performance

ABOUT YOU

  • Extensive experience in managing high-impact, cross-functional projects within commercial, digital, or customer-facing environments

  • Proficiency in using project management methodologies such as Agile, Lean, and Waterfall, with certifications like PMP or PRINCE2 preferred

  • Exceptional stakeholder management skills, with the ability to engage with senior leaders, cross-functional teams, and external partners effectively

  • Strong analytical capabilities to evaluate project success and mitigate risks

  • Experience introducing innovative tools and techniques, such as process automation, data-driven insights, or customer-centric design enhancements

  • A commercially focused mindset, ensuring alignment of project outcomes with business objectives, and an ability to clearly articulate value creation

  • Excellent interpersonal and communication skills, capable of leading diverse teams and ensuring alignment toward shared goals

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

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Awards & Achievements

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Flexa100 2024