Port Delivery Agent | Fixed Term

Job Description

Join our Operations Team in Sydney as Port Delivery Agent Shorex for a 6-month contract. In this role, you will be mainly responsible of the logistic arrangements to ensure smooth shore excursion/tour operations.

Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be working closely with various cruise lines and their clients in their daily operations around Australia.

This is a Sydney based role but may present an opportunity to travel to some exciting destinations within the country.

If you have the right to work in Australia and speak English, keep on reading!

ABOUT OUR OFFER

• A job at TUI offers more than just your basic salary which already starts at 60,000 A$ gross per year.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer a seasonal contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT YOU

• Have a methodical, organized approach towards the execution of assigned tasks with a high level of accuracy.
• The ability to use MS Office tools such as Excel, Teams, One Note & Outlook to high standards.
• Is comfortable leading change and resilient to ambiguity or setbacks.
• Solve problems independently and/or make suggestions how to improve ways of working.
• A genuinely helpful, flexible, and professional personality.
• Excellent communication skills, both verbal and written, in English.
• The ability to work in Australia for a 6-month, full time role.
• Previous experience in travel/tourism is advantageous.
• This job requires travelling to different ports in Australia including weekends.

ABOUT THE JOB

• Plan transportation logistics for shore excursion/tour programs throughout Australia.
• Update suppliers on confirmed bookings and send all relevant information ahead of guest arrival.
• Book Guides as per requirements for each operational day and ensure all relevant documentation is created and shared.
• Constant collaboration and coordination with the Operations Team regarding relevant information pertaining to each call.
• Work closely with the Port Operations Manager by providing all relevant feedback obtained during operation.
• Develop and maintain guide feedback document to ensure consistent development and improvement.
• Ensure operation changes are managed to the detail and last-minute changes or requests are fulfilled.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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