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TUI Group • Corfu, GRC,

Port Delivery Agent | Fixed Term

Employment type:  Full time

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top 3 scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

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Job Description

Join our Operations & Delivery team as a Port Delivery Agent in Corfu where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.

Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.

This is a locally employed position. You must have the right to live and work in Greece before applying.


ABOUT OUR OFFER

  • A competitive salary package.
  • 40 working hours/week (Including shifts during weekends).
  • 2 days off per week + additional paid annual leave.
  • Seasonal contract starts in April 2025 and ends on 11th of November 2025.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.


ABOUT YOU

  • You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.
  • You are a confident decision maker, even when working under pressure.
  • Excellent communication skills, both verbal and written, in English and Greek.
  • You have a pro-active guest service mindset with a clear focus on quality and efficiency.
  • Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.
  • You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.
  • Driver’s license is mandatory.


ABOUT THE JOB

  • Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.
  • Handling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations.
  • Being responsible for the smooth operation from start to end.
  • Handling correspondence with clients together with the Supervisor/ Team Manager.
  • Closing all invoicing and data loading procedures.
  • Keeping constant contact, reserving, and updating providers accordingly.
  • Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.
  • The position involves days of operation in the port, early starts and demands work during some weekends

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#TUICareers #LifeAtTUI #LetsTUIit

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

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Flexa100 2024