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TUI Group • Luton, GBR,

Crewing Officer

Employment type:  Full time

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top 3 scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

Job Description


Do you thrive in a fast paced dynamic environment, solving complex business problems? If so joining TUI Airways as a Crewing Officer could be just the role for you. You’ll become part of a team in the heart of the Operation, working alongside the team responsible for the delivery of the airline operation for Pilots and Cabin Crew, utilising resources as efficiently as possible ensuring requirements comply with legal & industrial agreements and that budgetary restrictions are met whilst maintaining outstanding customer service.


As our TOCC operates on a 24/7 basis 365 days per year, the role will be shift based. Covering a combination of day (7:30am - 7:30pm) and night (7:30pm - 7:30am) shifts, which could span weekends and Bank Holidays (shift patterns may be subject to change in line with business requirements).


**Applications close on 31st October 2024**

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & wellbeing support, and more.

  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.

  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.

  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • Be the first point of contact for both the Flight Deck and Cabin crew community within TUI Airways

  • Responsible for maintaining and amending changes to the crew communities live roster, ensuring the flying programme is maintained

  • Work closely and collaboratively with the Operations team and other key stakeholders within TUI

ABOUT YOU

  • Proven experience within a fast paced operational environment

  • Experience of working with policy and or legislative agreements

  • A creative problem solver, able to consider alternatives and arrive at a logical decision

  • Comfortable with ambiguity and working under pressure in a reactive environment

  • Previous experience in a customer service based role

  • Process and detail orientated with excellent organisational skills

  • Strong inter-personal and excellent communication skills with the ability to influence

  • Ability to work as part of a team

  • An enthusiastic ambassador of change who makes suggestions for improvement

  • Experience of the Airline/Aviation industry or a keen interest in this would be highly regarded

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

Currently Hiring Countries

Aruba

Australia

Austria

Belgium

Bulgaria

China

Costa Rica

Croatia

Curaçao

Cyprus

Dominican Republic

France

Germany

Greece

Hong Kong

Ireland

Italy

Jersey

Malaysia

Mexico

Netherlands

Portugal

Slovenia

Spain

Sweden

Switzerland

Tanzania

Thailand

Tunisia

Türkiye

United Kingdom

United States

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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