Cabin Crew Newcastle

Job Description

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

ABOUT THE OFFER

• Fantastic holiday benefits including discounts, special offers and life assurance

• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career

• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere

• Complimentary uniform and work-related airport parking

• Excellent rates with foreign exchange

• Pension scheme

ABOUT THE JOB

• As a Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.

• Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.

• A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.

• Committed and passionate, you’ll enjoy working as a team to deliver results.

• Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.

ABOUT YOU

• Passion for delivering outstanding customer service, previous customer focused experience is advantageous.

• Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills and apply this knowledge in your role.

• Excellent communication skills, able to understand, speak and write proficiently in English and adjust your style when needed.

• Capable of working in a team and on your own initiative, assessing situations, identifying solutions, making decisions and remaining calm under pressure.

• Adaptable and positive to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.

Applications may be open for a limited time and will close once we have fulfilled our requirements, so apply as soon as possible.

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless*.

*We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.