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TUI Group • Bristol, GBR,

Cabin Crew Bristol

Employment type:  Full time
9.1

/10

Transparency Ranking

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top 3 scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

Apply now

Job Description

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

ABOUT THE OFFER

  • Fantastic holiday benefits including discounts, special offers and life assurance

  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career

  • Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere

  • Complimentary uniform and work-related airport parking

  • Excellent rates with foreign exchange

  • Pension scheme

ABOUT THE JOB

  • As a Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.

  • Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.

  • A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.

  • Committed and passionate, you’ll enjoy working as a team to deliver results.

  • Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.

ABOUT YOU

  • Passion for delivering outstanding customer service, previous customer focused experience is advantageous.

  • Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills and apply this knowledge in your role.

  • Excellent communication skills, able to understand, speak and write proficiently in English and adjust your style when needed.

  • Capable of working in a team and on your own initiative, assessing situations, identifying solutions, making decisions and remaining calm under pressure.

  • Adaptable and positive to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.

Applications may be open for a limited time and will close once we have fulfilled our requirements, so apply as soon as possible.

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless*.

*We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

Currently Hiring Countries

Aruba

Australia

Austria

Belgium

Bulgaria

China

Costa Rica

Croatia

Curaçao

Cyprus

Dominican Republic

France

Germany

Greece

Ireland

Italy

Malaysia

Mexico

Netherlands

Portugal

Spain

Sweden

Switzerland

Thailand

Tunisia

Türkiye

United Kingdom

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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