Business Analyst | First Choice

Job Description

To deliver detailed analysis, gather and validate business requirements, and support the successful delivery of transformation projects across First Choice. The role involves shaping processes, systems, and solutions that align with business objectives and drive efficiency, scalability, and innovation.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Gather and translate business requirements into actionable specifications
• Conduct process mapping, gap analysis, and design future-state workflows
• Align project milestones with business needs and participate in solution design
• Liaise between business stakeholders and technical teams
• Present findings and recommendations to cross-functional groups
• Develop test cases, coordinate user acceptance testing, and manage defects
• Identify process improvement opportunities and innovative solutions
• Stay informed on industry trends and promote continuous improvement

ABOUT YOU

• Proven experience as a Business Analyst, preferably within the travel or e-commerce industries
• Strong expertise in gathering, documenting, and validating business requirements for technology transformation projects
• Experience in process mapping, gap analysis, and delivering process improvement initiatives
• Familiarity with systems like inventory management or online booking platforms is desirable
• Proficiency in business analysis tools, such as Visio, Jira, Confluence, or equivalent
• Exceptional analytical skills to break down complex problems and deliver actionable insights
• Excellent interpersonal and communication skills to engage and influence diverse stakeholders

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.