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TUI Group • Pavas, CRI,

Booking & Commercial Development Executive

Employment type:  Full time

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top 3
scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

Job Description

**The closing date for applications is Wednesday, 25th of September and this will be a permanent full-time contract**

Join our global TUI Musement Team in COSTA RICA as Bookings & Commercial Development Executive. Your mission will be to work and manage the processes related to our Specialist Business Clients ( Multiday Tours, Groups and Fly & Drive customers), guaranteeing the highest levels of quality and generating loyalty by supporting their growth in Destination.

How you will make an impact

There are many ways for you to get involved:

  • Maintain communication and productive relationships with our Specialist Business clients .
  • Develop & prepare proposals (quotes), adapting our programs to our customers´ needs, ensuring the highest levels of quality and our competitiveness. Increase sales by offering additional services
  • Coordination with our Operational Team ( PRE: delivery of necessary documentation to operate the confirmed business & support them during the operational arrangements, POST: analysis of operational reports, product & services quality, customers feedback,..)
  • Supporting other TUI DX areas , such as Commercial, Finance, Product Teams ,.. by searching and providing quality information in order to generate business intelligence ( monitoring deliverables and performance, address underperformance, to gain insights into how to improve performance and maximize growth )
  • Support in the design & develop of our clients´ fam trips ( services quotation, bookings, assistance,.. ); providing a personalized service.
  • Acquire deep knowledge of our products & services through fam trips, site inspections,.. ( hotels, attractions, activities,..)

What you will bring

There is more than one way to the perfect fit – here are some of the ideal things:

  • An experienced individual in tourism business. Someone with strong knowledge and understanding of the Specialist Business area.

  • Excellent quotation skills & managing costs, Microsoft Office 365 knowledge

  • Excellent communication skills, both verbal and written, in Spanish & English

  • A well-respected individual, open to change and able to develop new and aligned ways to improve the business and to delight customers.

  • A pro-active professional with a clear focus on quality and efficiency

  • A talented professional who wants to learn, grow and drive their career

  • A team player with a supportive attitude who appreciates to work in an international environment

  • Open to multiple work hours (morning or afternoon and weekends)

#LI-JA1 #LI-Hybrid

ABOUT OUR OFFER

  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

#TUIJobs #TUIMusement

Company benefits

airplane
Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
desert island
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
money with wings
Employee discounts
person doing cartwheel
Flexible working week
repeat
Bank holiday swaps
clock830
Time off in-lieu
pray
Religious celebration leave
shopping trolley
Buy or sell annual leave
hospital
Health insurance
weight lifter
Gym membership
hourglass flowing sand
Open to part time work for some roles
green heart
Mental health platform access
woman feeding baby
Enhanced maternity leave
family
Shared parental leave
mending heart
Pregnancy loss leave
man feeding baby
Enhanced paternity leave
bouquet
Compassionate leave
admission tickets
Cinema discounts
airplane
Travel insurance
bike
Cycle to work scheme
knife fork plate
In office catering
chart with upwards trend
Annual pay rises
moneybag
Annual bonus
ring buoy
Life assurance
moneybag
Salary sacrifice
muscle
In office workout classes
people holding hands
Teambuilding days
baggage claim
Employee assistance programme
handshake
Charity donation scheme
face with thermometer
Enhanced sick pay
chart with upwards trend
Share options
kneeling person
Faith rooms
heart decoration
Volunteer days
brain
Lunch and learns
alien monster
Hackathons
brain
L&D budget
skier
Sabbaticals
elevator
Personal development days
heart hands
Mental health days
station
Travel loan
moneybag
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

Currently Hiring Countries

Aruba

Australia

Austria

Belgium

Bulgaria

Caribbean Netherlands

China

Costa Rica

Croatia

Curaçao

Cyprus

Denmark

Dominican Republic

Finland

France

Germany

Greece

Hong Kong

Ireland

Italy

Malta

Mexico

Morocco

Netherlands

Norway

Poland

Portugal

Spain

Sweden

Switzerland

Thailand

Tunisia

Türkiye

United Kingdom

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024