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Transcom • Budapest

Swedish Speaking Customer Service Representative

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top 3 scores:
76%

Location flexibility

74%

Diversity

74%

Inclusion

Job Description

Description & requirements

Description

You are looking for a Work at home opportunity? Look no further. Get a paid training and opportunity for further development too! Are you curious & nimble? You are in the right place, so are we!

What's in it for YOU!

  • Work experience in an international company and multilingual team

  • Excellent atmosphere, friendly and diverse environment, teamwork

  • Paid training and guidance in working with a reputable and strong brand.

  • Opportunity to further develop yourself with a focus on skills development.

  • Competitive remuneration package

  • We work together in teams and together towards a common goal where everyone helps each other.

  • Flexible work environment and working schedule.

  • Work from home possibility within Hungary


Join our Transcom Family as Swedish Speaking Customer Experience Representative!

  • Become an expert and provide an outstanding service to our customers

  • Administratively process the customer experience cases via a different application

  • Use a variety of modern communication channels to offer the best possible service

Job requirements

What we are looking for:

  • Fluent language skills in Swedish and English

  • Exceptional writing and speaking abilities to provide clear and empathetic customer

  • Must demonstrate strong communication and interpersonal skills

  • Requires basic software knowledge

  • Secondary school is required

It would be helpful to demonstrate these capabilities

  • Displays passion for and responsibility to the customer

  • Displays innovation in everything you do

  • A strong drive to complete tasks

  • Displays personal and corporate integrity


What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Company benefits

20 days annual leave + bank holidays
Accrued annual leave
Employee discounts
Open to part-time employees
Optional unpaid leave
Relocation packages
Teambuilding days

We asked employees of Transcom what it's like to work there, and this is what they told us.

Location flexibility
76%
Employees are largely happy with their working location freedom
Hours flexibility
70%
Employees are largely happy with the flexibility in the hours they work
Benefits
57%
Employees are moderately happy with the benefits their company offers
Work-life balance
68%
Employees feel that they can switch off quite easily from work
Role modelling
69%
Employees feel that most people work flexibly
Autonomy
68%
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
74%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
74%
Employees feel that the culture supports equity and inclusivity well
Culture
73%
Employees enjoy the working environment
Mission
69%
Employees feel quite excited about the company mission
Salary
45%
Employees feel that their salary is fair and in line with the market average

Working at Transcom

Company employees

30000

Gender diversity (male:female)

46:54

Currently Hiring Countries

Estonia

Latvia

Lithuania

Netherlands

Portugal

Spain

Sweden

Office Locations

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