Finnish Customer Care Specialist

Job Description

Description & requirements

Description

Do you want to provide the best customer service in Málaga?

Are you motivated to provide first-class customer service and do you want to help our customers have the best customer experience? Do you want to live in Málaga, where the sun shines 307 days a year, while you are part of a global company with a good team spirit, where you can develop within customer support? Then we have the job for you!

What's in it for YOU!

- Paid accommodation for the first 30 days

- Flight paid

- Paid training

- Varying opening hours, Monday-Sunday

- Nice and fresh office environment

- An ambitious and growing company with employees in focus

Join our Transcom family as a Customer Service Representative!

We help our customers via telephone, chat and e-mail. To fit into the role of customer service representative, you must be good at finding solutions, be empathetic and humble. We deliver first-class customer service every single day, so it is very important that you are willing to go the extra mile for our customers.What we are looking for:

- Fluent knowledge of Finnish - written and oral.

- Fluency in English - written and oral.

- Stress management is a must, as we help several customers at the same time and use several different systems.

- Solution-oriented and flexible. All our customers must feel heard and respected and that we must always deliver the best possible solution

- Degree of employment: Full-time, with the possibility of part-time

- Form of employment: Permanent employment with a 1-month trial period.

What life at Transcom is like!

We have 30,000+ customer experience specialists in 28 countries with 90+ locations, providing services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our people.

We at Transcom are committed to our customers and to each other. Every day, there are new people who start their journey with Transcom, they take the potential they have today and develop it into skills for the future. This is how we are at Transcom; Being recognized for hard work, being a team player and supporting others. Champions of positive change in teams and communities. Here we hang out - and support each other. You are included, just as you are, from day one. With the right attitude, there are no limits to how far we can reach together.

The first step is to submit your application. You then receive a test, which is processed together with your application and forms the basis for the further process. If your test is approved, the next step is a telephone interview.

If your profile matches what we are looking for, we will invite you to one of our digital interviews. There we will give you more information about the position and get to know you better. The interviews take place continuously, so send your application as soon as possible.

For more information about the position, please send us an email to: hello.spain@transcom.com