< Back to search
Customer Service Representative in English
top 3 scores:
Location flexibility
Diversity
Inclusion
Job Description
Description & requirements
Description We are a global community of customer experience experts. All nimble, curious, driven, lifelong learners and committed to the world's best-loved brands. Join to the brilliance!
What’s in it for YOU!
- Start working from August 26th and choose the best workload for you - full-time, 0.8, 0.75, 0.6 or 0.5;
- Opportunity to choose work type: office or hybrid;
- 1-week training course that will introduce you to the specifics of the job at the Kaunas office;
- Diverse schedule, department working hours I - VII, 10 AM to 12 PM;
- Career opportunities;
- Performance and referral bonuses;
- Continuous development through our internal learning platforms, external training and Mindletic;
- Corporate, sport and social responsibility events;
- Salary - 949-1039 Eur (Gross). Salary is provided for full-time and daytime work.
Join us as a Customer Service Representative!Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Represent the sustainable shipping and international airlines companies;
- Be the first contact via phone and solve customer queries regarding ferry tickets, after passengers lose their luggage;
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!
What we are looking for:
- C1 or native written and spoken proficiency in English;
- Strong verbal and written communication and interpersonal skills, such as empathy and listening;
- Ability to quickly absorb information, adapt and respond to change;
- Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.
What Life at Transcom is like!At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together. We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.
Description & requirements
Description We are a global community of customer experience experts. All nimble, curious, driven, lifelong learners and committed to the world's best-loved brands. Join to the brilliance!
What’s in it for YOU!
- Start working from August 26th and choose the best workload for you - full-time, 0.8, 0.75, 0.6 or 0.5;
- Opportunity to choose work type: office or hybrid;
- 1-week training course that will introduce you to the specifics of the job at the Kaunas office;
- Diverse schedule, department working hours I - VII, 10 AM to 12 PM;
- Career opportunities;
- Performance and referral bonuses;
- Continuous development through our internal learning platforms, external training and Mindletic;
- Corporate, sport and social responsibility events;
- Salary - 949-1039 Eur (Gross). Salary is provided for full-time and daytime work.
Join us as a Customer Service Representative!Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Represent the sustainable shipping and international airlines companies;
- Be the first contact via phone and solve customer queries regarding ferry tickets, after passengers lose their luggage;
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!
What we are looking for:
- C1 or native written and spoken proficiency in English;
- Strong verbal and written communication and interpersonal skills, such as empathy and listening;
- Ability to quickly absorb information, adapt and respond to change;
- Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.
What Life at Transcom is like!At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together. We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.
Company benefits
We asked employees of Transcom what it's like to work there, and this is what they told us.
Additional employee ratings
(these do not contribute to the FlexScore®)
Working at Transcom
Company employees
Gender diversity (male:female)
Currently Hiring Countries
Latvia
Lithuania
Norway
Portugal
Spain
Sweden
Office Locations