Strategic Growth Manager (B2B)

Job Description

Company Description

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline 🚄

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid, and Brussels. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Job Description

This role sits in TPS, within B2B Distribution’s Strategic Growth Team, that is responsible for channel partners and business development activity. Channel Partners are Online Booking Tools (OBT) or Global Distribution Systems (GDS), who choose Trainline as a technical provider that gives them access to rail contents in multiple markets, so Travel Management Companies (TMC) and their end customers (Corporates) can book rail.

The Strategic Growth Manager is responsible for managing and developing relationship with some of TPS’s key channel partners (account management role), and will be responsible for generating new sales through these channel partners (business development role).

To succeed in his/her account management role, the Strategic Growth Manager will act as the main point of contact between both organizations ; will build a strategic relationship with channel partners ; and will provide superior guidance and support so they deliver a Trainline-powered rail offering in a way that’s mutually beneficial for both organizations.

To succeed in his/her business development role, the Strategic Growth Manager will collaborate with channel partners in order to get access to potential TMCs who use them to book rail. The Strategic Growth Manager is responsible for identifying opportunities, negotiating, signing and delivering them.

To succeed in his/her business development role, the Strategic Growth Manager will also map, qualify and engage investigate new opportunities in leisure travel markets (OTAs, MaaS, Tour Operators).

The Strategic Growth Manager must possess excellent organizational, communication and problem-solving skills, and strong appetite for business development and negotiation. You will be working closely with several teams (supply, product, integration, tech, finance, commercial operations) who will be able to support you in your mission. Your knowledge of business travel or leisure travel markets in Europe will guide your sales strategy.

Responsibilities:

• You are responsible for driving incremental net ticket sales through your portfolio.
• As account manager, you are responsible for guiding your channel partners in building a superior rail offering, so they can achieve their business and product goals
• As business developer, you are responsible for generating incremental net ticket sales, by signing and integrating travel management companies that book via Trainline’s channel partners, or travel sellers in leisure travel market.
• You will participate to travel industry events across Europe, as visitor or exhibitor.
• You will map new business opportunities on priority markets in Europe.
• You will identify, engage and qualify targeted outbound leads.
• You will filter, engage and qualify inbound leads that contact us directly.
• You will manage the sales cycle from A to Z : understand their needs, their ecosystem, define a solution, pitch a commercial offer, close and sign the deal
• You will support the team that integrates our solutions in our customers’ environment.
• You will contribute to ad-hoc projects and launch new strategic initiatives.

Qualifications

• Business or related degree, and/or able to demonstrate strong commercial awareness.
• Knowledge of travel industry or B2B rail distribution is a desirable.
• Experience in business development or account management is a desirable.
• Experience in managing complex and long sales cycle is desirable.
• Strong communication skills – written and verbal.
• Willingness to roll your sleeves up, take ownership and find your way in a complex and ambiguous environment.
• Experience with Salesforce is advantageous.
• Fluent in English and an additional European language (Italian, Spanish or German) is a must.

Additional Information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

💭 Think Big - We're building the future of rail

✔️ Own It - We focus on every customer, partner and journey

🤝 Travel Together - We're one team

♻️ Do Good - We make a positive impact

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!