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Token.io • London or Remote UK

Product Owner

Employment type:  Full time

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top 3
scores:
95%

Location flexibility

86%

Role modelling

85%

Autonomy

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Job Description

Reporting into the`Product Director, as a Product Owner at Token.io, you will play a crucial role in defining, developing, delivering, and documenting our Data (AIS) and core Platform products. This role combines traditional product ownership with technical writing responsibilities to ensure our products are well-documented and accessible to developers.

What you get to do:

  • Define and develop the product backlog for Data (AIS) and Platform products, ensuring solutions are reliable, scalable, secure, and thoroughly documented
  • Create and maintain high-quality technical documentation, including API references, developer guides, and product documentation that enhances our developer experience
  • Design, implement, and own products and solutions that enhance our propositions, with a focus on both functionality and usability through clear documentation
  • Collaborate closely with engineering teams to understand technical implementations and translate complex concepts into clear, accessible documentation
  • Work with product teams, customers, and stakeholders to gather requirements and ensure the delivery of impactful features and solutions
  • Own the documentation for your products, establishing standards and best practices for technical content
  • Drive continuous improvement of documentation based on user feedback and usage analytics
  • Participate in sprint planning, refinement, and retrospectives to ensure documentation is integrated into the product development lifecycle

Who you are:

  • Creative and entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market
  • Ability to translate complex technical concepts into clear, concise, and accurate documentation for developers and technical users
  • Strong writing skills with an emphasis on technical clarity, consistency, and user-focused content
  • Truly customer-centered thinking with a passion to deliver the best possible service standards and documentation to customers
  • Have an ambition to innovate in the payments space and a proven track-record of bringing well-documented products to market
  • Highly professional approach and great communication skills with an ability to think on your feet
  • Highly collaborative people who understand and value the power of working together as a team
  • Passion for understanding our market, product, and technology, and explaining it clearly to others
  • Excellent presentation skills and the proven ability to influence and communicate effectively
  • Ability to change priorities quickly and willingness to do what it takes to get the job done; thrives in a high-growth environment

Open to allToken.io is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

Company benefits

Flexible working week
Open to compressed hours
Open to part-time employees
Open to job sharing
Equity packages
Health insurance
Dental coverage
Life insurance
Accrued annual leave – 30 days per year plus local public holidays
Optional unpaid leave
Enhanced sick pay
Compassionate leave
Teambuilding days
Lunch and learns
Cycle to work scheme
In office yoga classes
Co-working space allowance – If its tricky to work at home (building work, etc) we can support
Work from home budget
Enhanced pension match/contribution
Work from anywhere scheme
Open to part time work for some roles

We asked employees of Token.io what it's like to work there, and this is what they told us.

Location flexibility
95%
Employees are very happy with their working location freedom
Hours flexibility
82%
Employees are very happy with the flexibility in the hours they work
Benefits
60%
Employees are moderately happy with the benefits their company offers
Work-life balance
74%
Employees feel that they can switch off quite easily from work
Role modelling
86%
Employees feel that flexible working is part of the culture
Autonomy
85%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
73%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
76%
Employees feel that the culture supports equity and inclusivity well
Culture
82%
Employees feel like it is a really great environment to work in
Mission
83%
Employees feel very excited about and aligned with the company mission
Salary
68%
Employees feel that their salary is good and matches the value they bring

Working at Token.io

Company employees

80+

Gender diversity (male:female)

70:30

Funding levels

Series C - $80M to date

Currently Hiring Countries

Germany

United Kingdom

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024